Sales Representative Lumwana/Manyama - Batching plant

Sales Representative
Lumwana/Manyama - Batching plant
Monday to Friday, 7am to 5pm

Job Summary:
The Ready-Mix Concrete Sales Executive is responsible for promoting and selling ready-mix concrete products to customers, including contractors, builders, and developers. The role involves identifying potential clients, maintaining relationships with existing clients, and ensuring customer satisfaction. The Sales Executive will work closely with the production and logistics teams to ensure timely delivery and quality of products.Key Performance Indicators (KPIs):

• Achievement of sales targets and revenue goals.
• Number of new customers acquired.
• Customer satisfaction and retention rates.
• Timeliness and accuracy of order deliveries.
• Quality and completeness of sales documentation and reports.

Key Responsibilities:

Sales and Business Development:

• Identify and target potential customers in the construction industry.
• Develop and maintain strong relationships with contractors, builders, and developers.
• Conduct market research to identify new sales opportunities.
• Prepare and deliver presentations to prospective clients.
• Negotiate and close sales deals, ensuring profitable margins.

Customer Relationship Management:

• Maintain regular contact with existing clients to ensure ongoing satisfaction and address any issues.
• Provide technical support and product information to customers.
• Follow up on leads and referrals resulting from field activity and marketing campaigns.

Product Knowledge and Technical Expertise:

• Stay informed about the properties and benefits of ready-mix concrete products.
• Understand and communicate the technical specifications and applications of various concrete mixes.
• Assist customers in selecting the appropriate product for their needs.

Coordination and Logistics:

• Coordinate with the production and logistics teams to ensure timely delivery of orders.
• Monitor and track orders to ensure customer requirements are met.
• Resolve any issues related to product delivery and quality.

Reporting and Documentation:

• Maintain accurate records of sales activities, customer interactions, and order details.
• Regularly update CRM system
• Track and analyse sales performance against targets and objectives.

Minimum Requirements:

• Physically fit and healthy
• Grade 12, relevant tertiary qualification advantageous (Sales/Marketing/Civil Engineering)
• Minimum of 3-5 years of sales experience in the construction materials industry, in ready-mix concrete (non-negotiable)
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing abilities.
• Ability to understand and convey technical information.
• Proficiency in Microsoft Office Suite and CRM software.
• Good organizational and time management skills.
• Valid driver’s license and willingness to travel within the assigned territory.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Work Location: In person