Sales Specialist

We are seeking a driven and technically strong Sales Specialist to grow our footprint within the Protection, Substation Automation, and Transformer Monitoring & Diagnostics markets. Reporting to the Head of Business Development, this role is responsible for expanding the sales pipeline, increasing order intake, compiling competitive quotations and tenders, and building long-term customer relationships across South Africa and selected African markets.

Skills and Experience

What you’ll do:

• Selling of protection and substation automation products within a designated market in South Africa and in selected countries in Africa
• Search for new clients who might benefit from company products or services and maximise client potential in designated regions
• Develop long-term relationships with clients, through managing and interpreting their requirements
• Achievement of the allocated order intake budget
• Prospect development by focusing on qualified potential business and targeting growth
• Assistance with the development of a sales plan, sector analysis and penetration strategy of the relevant market sector
• Development and implementation of accurate call planning
• Interact with the bids and tenders department in the preparation of solicited offers
• Maintenance of relevant administrative functions (CRM tools, prospect lists, forecasts, call lists, etc.)
• Take ownership for the product needs and service delivery to key customers
• Participate in customer meetings and give product and company presentations
• Support development of sales and marketing material
• Calculate client quotations and administer client accounts
• Work on after-sales support services
• Analyse costs and sales and prepare reports for senior management and keep customer records
• Support marketing activities by attending trade shows, conferences and other marketing events
• Liaise with other members of the sales team and colleagues from a range of departments such as design, development, production, purchasing, quality, research and senior company managers
• Assisting the customers with vendor registrations or our credit applications
• Vetting of orders, initiate and follow up on registration of new material codes for ERP
• Liaison with customers with regards to payment terms e.g. COD etc
• To diversify IST customer base. Sell products, solutions and services to existing or new customers for Substation Automation, Protection and Control and Transformer Monitoring and Diagnostics
• Compilation of quotations, tenders and solutions by the required due dates
• Efficient communication to all sales or proposal stakeholders, in particular the customer
• Following up on back orders and communication of any delays to customers
• Continuous feedback to the customer regarding the progress of their order(s)
• Develop and maintain good customer relationships for the future growth of the company
• Following up on technical questions from customers and conducting regular site or customer visits
• Evaluating customer inquiries and technical feasibilities of projects
• Interfacing with the Company’s engineering departments regarding customer requirements and specifications

Your expertise:

• Function related experience: 2-5 years hands-on experience in protection and substation automation product environment
• Knowledge of the substation protection and control products and application thereof.
• GE protection and control product knowledge will be an advantage.
• Computer literacy in Microsoft Office

Qualifications:

• Matric Certificate
• National Diploma or Higher Certificate in Electrical Engineering or equivalent.

Personal attributes:

• Ability to work under pressure and still be effective, must be a fast and accurate worker who is self-motivated and results driven
• Good communication and presentation skills
• Effective people skills, assertiveness, a pro-active disposition
• Willingness to work flexible hours
• Good administration skills with proficiency in Microsoft office and CRM
• A very strong team player with the ability to work independently
• Ability to multi-task: He/she must be able to complete several tasks together and meet up with deadlines

Other information applicable to the job:

• Permanent position
• Location: Pretoria - Kambathi Street, N4 Gateway Industrial Park
• Work environment: 5 days at Office and Client sites
• Travel: Local and International travel as and when required

Why work for us?

Connected Industrial Eco-systems:

The organisation provides Industrial OT solutions to drive sustainability of our communities. With a community of specialist OT system integrators who span across all industry segments in Sub Saharan Africa and OEM partnerships we are able to Design and Build as well as Optimize Industrial connectivity. Connecting people with trusted information and insights to drive responsible use of the world’s resources.

One of the leading Tech companies in the country:

• The organisation fosters an inclusive work culture, we collaborate and solve together.
• Great career development , an opportunity to work on great technology which creates value for our communities.
• Values based organisation , with bold and courageous people centred leadership.
• Opportunity to harness your skills and be innovative.

iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.