Sales Team Leader BPO

CallForce Direct

Cape Town, Western Cape

Salary not listedFull-time · Posted 5 days ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description

CallForce is Currently recruiting a Sales Team Leaders for our Cape Town site. You will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of coaching and managing team performance while ensuring adherence to company policies and procedures.

Responsibilities:

Provide strong leadership and mentorship to a team of sales representatives.
Set performance expectations and objectives for team.
Conduct team meetings communicating goals, strategies and updates.
Motivate and inspire team to meet and exceed sales targets.
Monitor and evaluate the performance of sales representatives through QA and performance metrics, e.g., number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.
Analyse data and trends to make informed decisions and adjustments to sales strategies.

Hours of Work:

Local Times

Requirements :2+ years’ experience as a Team Leader on a sales telecommunications outbound campaign.

Good career track record

Excellent written and verbal communication

Proven track record in meeting sales targets

Pay: From R15 000,00 per month

Work Location: In person

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Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

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Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted 5 days ago