Sales Team Leader

Fresh Start Financial is a growing company specialising in debt counselling and helping South Africans regain control of their finances.

We are building a high-performance sales environment with strong systems, accountability, training and career growth opportunities. We are looking for an experienced Sales Team Leader who can take ownership of a sales team and drive consistent performance.

As a Sales Team Leader, you will be responsible for leading, coaching and managing a team of sales consultants/closers to achieve daily, weekly and monthly targets.

This is a hands-on leadership position. We are looking for someone who can lead from the front, coach through real sales situations, identify performance gaps and hold the team accountable.

Key Responsibilities

• Lead and manage a team of sales consultants/closers.
• Drive daily, weekly and monthly sales targets.
• Monitor individual and team KPIs and performance.
• Conduct daily sales floor check-ins and performance reviews.
• Listen to sales calls and provide structured coaching and feedback.
• Identify weaknesses in sales techniques, objection handling and closing ability.
• Coach team members on sales processes, scripts and compliance.
• Assist struggling consultants with practical one-on-one coaching.
• Recognise high performers and help develop them into future leaders.
• Ensure team members follow company SOPs and sales processes.
• Monitor conversion rates, lead quality, call activity and sales performance.
• Maintain a high-performance and professional sales-floor culture.
• Escalate performance, disciplinary or operational issues appropriately.
• Work closely with the Operations Executive to improve sales-floor performance.
• Assist with onboarding and training new sales consultants.
• Help implement new systems, processes and performance initiatives.
• Take ownership of team results rather than simply reporting on them.

What We’re Looking For

The ideal candidate will be:

• An experienced sales professional with proven leadership ability.
• Confident managing a high-performance sales team.
• Target-driven and commercially minded.
• Comfortable working with KPIs and performance data.
• A strong communicator and motivator.
• Able to give honest, constructive feedback.
• Able to hold people accountable without damaging team morale.
• Highly organised and disciplined.
• Comfortable working in a fast-paced call-centre environment.
• Proactive and capable of solving problems independently.
• A strong role model with excellent work ethic.
• Passionate about developing people and improving performance.

Minimum Requirements

• Previous experience as a Sales Team Leader, Sales Supervisor, Sales Manager or Senior Sales Consultant.
• Proven track record in a target-driven sales environment.
• Experience managing and coaching sales staff.
• Strong understanding of sales KPIs and conversion metrics.
• Excellent verbal communication skills.
• Computer literate.
• Experience in a call-centre environment will be advantageous.
• Experience in financial services, debt counselling, insurance, telecommunications or other high-volume sales environments will be advantageous.

What We Offer

• Competitive salary.
• Performance-based incentives.
• Opportunity to grow into senior management.
• High-performance working environment.
• Ongoing sales and leadership development.
• Opportunity to work directly with senior management and the Operations Executive.
• A growing company with significant opportunities for career progression.

Important

This position is not simply an administrative management role.

We are looking for a leader who is willing to get onto the sales floor, listen to calls, coach consultants, challenge underperformance and help the team win.

If you are the type of leader who believes that your team’s performance is your responsibility, we want to hear from you.

Apply today and join Fresh Start Financial.

Pay: R8 000,00 - R20 000,00 per month

Work Location: In person