Sales Trainer/Coach

You know how to close…now close the gap for others.

Are you the kind of person who walks into a room and instantly elevates the energy? Do you have a passion for turning raw potential into elite performance? If you know how to close, and you are ready to close the gap for others, we want you on our team.

At Lead Capital Group, we don't just fill seats; we build careers. We are looking for a powerhouse Sales Floor Coach / Trainer who is equal parts Subject Matter Expert and Chief Motivator. This isn't a passive role where you sit in a boardroom reading from a slide deck. This is a high-impact leadership role where you will be live on the production floor, driving activity, building confidence, and developing champions.

We don’t need nice. We need results.

This isn’t for people who want easy; it’s for leaders who want to leave no potential untapped. If you are a call center expert ready to build a winning floor, your next home is right here.

What You’ll Do (Observe. Correct. Impact.)

As our go-to operational expert, you will work side-by-side with Operations, Team Leaders, and Quality Assurance to unlock potential and drive consistent daily results.

• Ignite New Talent: Deliver high-energy, structured onboarding programs that take new hires from "rookie" to "rockstar," ensuring they hit the floor ready to win and dominate the leaderboard.
• Be the Knowledge Guru: Maintain a deep, expert-level understanding of our sales processes, products, systems, and dialer tools. When anyone has a complex question, you are the definitive answer.
• Coach for Impact: Conduct dynamic, real-time coaching sessions focused on closing psychology, advanced objection handling, call control, and master-level communication skills.
• Hold Elite Standards: Create, refresh, and maintain the blueprint. Design engaging training manuals and interactive materials that turn skill into unshakeable confidence.
• Analyze & Elevate: Team up with QA to listen to live calls, spot performance trends, ruthlessly bridge skill gaps, and deliver targeted refresher training that moves the needle daily.
• Track the Wins: Take relentless accountability for your results. Measure your success by graduation rates and watching your trainees smash their targets.

What You Bring to the Table

We are looking for a relentless top performer who knows how to duplicate their success in others.

• The Experience: A proven track record as a Sales Trainer or Coach within a fast-paced, high-volume Call Centre or BPO environment.
• The Mastery: Deep subject matter expertise in call center operations, CRM platforms, dialer tools, and high-performance sales frameworks.
• The Delivery: Exceptional presentation, facilitation, and live-floor coaching abilities. You don't follow the standard; you set it, and you know how to make execution second nature.
• The Superpower: The unique ability to break down complex systems, objections, and sales methodologies into simple, actionable, and highly practical steps.
• The Technical Grounding: Strong proficiency in Microsoft Office or Google Workspace to keep tracking and materials organized.

Why You’ll Love Working With Us

• Real-Time Impact: You will see the direct results of your coaching on the leaderboard every single day.
• Culture of Excellence: You will join a fast-paced, high-performance environment that celebrates energy, respects expertise, and actively rewards drive.
• Grow Others, Grow Yourself: We don't settle. This is a space where your leadership capability will expand as fast as the champions you develop.

Ready to build a winning floor?

If you have the passion to train, the backbone to coach, and the relentless drive to change destinies, we want to hear from you.

Please send your updated CV directly to [email protected] showcasing your sales training and coaching background, and let's see if you're next.