SAP Coordinator

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 08/03/2026

Job Title: SAP Coordinator – Bulk Material Handling, Cape Town, South Africa

We are looking for a SAP Coordinator to join our Bulk Material Handling team, based in Cape Town. In this role, you will be responsible for the management and execution of all Services related administration functions ensuring all transactions are properly executed to enable effective service delivery, monitoring proper performance and profitability of the contract and ultimately improving the customer satisfaction.

You will report to the Field Service Manager .

This position is based in Cape Town

Team you will belong to

You will be part of a multidisciplinary project team focused on bulk material handling infrastructure in South Africa. In this role, you will collaborate closely with internal and external stakeholders, including Engineering, Procurement, Construction, Compliance, and Client representatives, to ensure quality standards are upheld across all phases of project delivery

What you’ll do

Develop and execute Service Admin Delivery Strategy aligned with Regional Sales.

Identify, clarify and enforce all administration functions to support LCS & PSE service delivery in Bulk Hub Africa.

Implement best practices for the administration of contracts, including but not limited to purchasing non-standard services, consumables and spares, arranging logistics for Services personnel and facilitating HR related functions like time keeping and leave processing.

Establish & implement a communication plan with Bulk Hub LCS/PSE managers for monthly reviews.

Manages improvement projects / tasks to optimise administration processes and improve service delivery.

Works closely with the SAM, Field Service Manager and Life Cycle Services teams to monitor contract performance vs. budget, billing accuracy, and financial results on all service activities.

Establish and maintain a good company image by ensuring all regional personnel provide exceptional service, a professional business attitude and up-to-date admin process knowledge.

All administrators report to the Administration Coordinator.

Who you are

Matric (Grade 12)

SAP knowledge and experience

Minimum 3-5 years of experience in heavy industry, preferably with bulk material handling equipment, maintenance or resource planning.

Experience with planning principals’ software programs and maintenance execution in a field service environment.

Experience working in a customer-focused and fast-paced professional environment.

Strong interpersonal, leadership and administrative skills.

Good analytical skills able to convert raw data into communicable reporting.

Willing to actively engage in problem solving.

Ability to effectively communicate defined reliability guidelines to the customers

Proficiency in Microsoft Excel, Project, Word and PowerPoint would be beneficial

Collaborative individual capable of working well with internal and external interfaces

What's in it for you

At Metso, you join a global team of 17,000+ Metsonites where each person brings unique strengths and perspectives. Our purpose is to enable sustainable modern life by innovating more responsible ways to process the minerals and metals the world relies on. Every role contributes to transforming the industry and driving positive change.

You will be supported to learn, grow, and reach your full potential. No matter where you are based or what role you take on, you will be part of an inclusive, collaborative, and purpose-driven organization where people work together to create meaningful impact.

When joining Metso, you can benefit from:

An inspiring purpose – Be part of transforming the mining industry toward sustainability

Compensation and rewards – Participate in a global incentive program tied to performance

Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment

A thriving culture – Inclusive, courageous, and caring environment

Extensive learning opportunities – Growth dialogues, mentoring, global mobility

Worldwide support – Leverage Metso’s global network for collaboration and success

GET IN TOUCH

Want to rise above the possible with us?

Visit www.metso.com , click on Careers, and start your application

Or go to PeoplePoint, click on Careers, and start your application

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

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