*SC251185- Retail Assistant

Retail Catering are now recruiting for the following positions … Retail Assistant – Royal Cornhill Hospital Cafe 15 hours per week

Monday – Friday – 11:30-14:30

Permanent

Retail Assistant - Cairngorm Aroma, ARI 30 hours per week

2 week rota Monday – Friday – Alternating

Week 1 – 0700-13:30, Week 2 – 12.00-18:30

Permanent

9 hours per week

4.5hrs Saturday, 4.5hrs Sunday

4 week rota including – 08:00-12:30, 08:30-13:00, 10:30-15:00, 15:00 - 19:30

( must be available for all shifts in rota )

Permanent

Band 2 - hourly rate – Sat - £20.47, Sun £26.73

Retail Assistant – Aroma Rotunda Cart 17.5 hours per week

Monday – Friday – 12:30-16:00

Permanent

Retail Assistant – Aroma Concourse, ARI 25 hours per week

Monday – Friday – 12:00 - 17:00

Permanent

We are looking for you to assist the organisation in providing patients, staff and visitors with a high quality, customer focused and safe retail beverage and foodservice, by contributing to the operation and cleanliness of the Retail Units and their associated equipment whilst ensuring high levels of food safety, service and customer satisfaction. (Main base will be at above location per post but may have to work in other units if required)

Please state very clearly which post(s) you wish to apply for. To apply for this post, applicants must meet the following criteria: Previous experience working face to face with the public in a busy, fast paced customer-service centred role which meets the customer expectations.

Experience of ‘Barista’ style coffee service.

Retail, food & beverage service knowledge acquired through training and experience.

Ability to undertake & retain knowledge through induction & on-the-job training relating to HACCP,

food safety, customer service and health & safety

Customer service focused with good communication skills & attention to detail.

Numerate, literate & practical with the ability to use initiative.

Basic IT skills.

Working knowledge of EPOS tills, chip and pin transactions & previous cash handling experience.

Health & safety conscious.

Calm, pleasant disposition.

Person-centred with a genuine interest in working with the public.

The ability to work well under pressure.

The ability to follow clear instructions.

Works well as part of a team.

In addition to the competencies and qualifications noted above, we are looking for applicants who can demonstrate evidence to support our organisational ‘values and behaviours’ which are;

• Care & Compassion
• Dignity & Respect
• Openness, Honesty & Responsibility
• Quality & Teamwork

Applicants should be able to show enthusiasm for continuous learning and development, a professional attitude and a passion for working within the wider healthcare care team

For informal discussion, please contact: Fiona McKenzie [email protected]

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.