Sectional Title/HOA Portfolio Manager

We are recruiting for a Sectional Title/HOA Portfolio Manager. All details are included below.

WHO WE ARE:

A property management company specialising in the day-to-day administration of Sectional Title and Share block schemes, Home Owners Associations, Retirement Villages and Hotels. Our mission is to manage our customers' assets and investments at a high, professional level, through a trustworthy relationship with trustees, directors and members.

We pride ourselves in having a client-focused approach. Part of our beliefs and culture is mutual respect, trust, integrity and teamwork. Training is important to us, therefore, we provide in-house training in various aspects.

We are experiencing exponential growth and, as a result, require an expansion of our team.

THE IDEAL CANDIDATE:

You are passionate about property management and seek an opportunity to showcase your abilities. Problem-solving is something you enjoy doing on a daily basis. As a logical thinker you thrive on challenges which motivate you to excel in various scenarios. You are a personable individual and enjoy building strong relationships.

Financial acumen is a strong suit and this is complemented by your exceptional attention to detail. The driving force behind your efforts is a can-do attitude as you continuously strive for excellence.

QUALIFICATIONS:

- Degree in property studies or financial management advantageous

- Paddocks Sectional Title / Home Owner’s Course advantageous

KEY RESPONSIBILITIES:

1. Property Management

Efficiently manage and oversee a portfolio of sectional title and home owners’ association properties, ensuring they are well-maintained, secure, and visually appealing.

2. Financial Management

Develop and execute annual budgets, monitor financial performance, and work to optimize the financial health of each entity.

3. Meeting Management

Scheduling meetings in accordance with rules and regulations and ensuring that meeting preparations are completed timeously. Attending and hosting meetings, completing minutes of meeting and distribution thereof. Managing all post-meeting action items.

4. Client Relations

Build and maintain strong relationships with property owners, trustees, and tenants, providing exceptional customer service and effective communication.

5. Statutory Compliance

Stay up-to-date with all sectional title and HOA laws and regulations including other statutory requirements from various other stakeholders. Always ensuring all community schemes in the portfolio are in compliance.

6. Contract Management

Oversee the Service Level Agreements (“SLA”) and contracts of service providers, and contractors, to ensure quality services and cost-effective solutions. Also ensure that changes to contracts and SLA’s are communicated timeously to trustees and form part of budget planning.

7. Reporting

Prepare regular reports and updates for trustees, providing transparency and insight into property performance.

EXPERIENCE AND SKILLS:

- Minimum 3 years related experience

- Knowledge of insurance fundamentals i.e. PQ sums insured, valuations, claims, etc.

- Detailed knowledge of Sectional Title Schemes Management Act, CSOS requirements and respective governing documentation i.e. Conduct Rules, Management Rules, Constitutions, etc.

- Scheduling of meetings, providing notice of meetings, hosting and attending meetings

- Preparation of minutes and adhering to all statutory requirements

- Managing of post-meeting action items

- Financial acumen and budgeting skills

- Audit interpretation

- Contract management

- Experience in dealing with owners and tenants and reporting to a board of trustees

- Ability to compile accurate reports and data capturing

- Computer literate (Google Workspace, Excel, Word)

- Ability to manage trustee expectations and be adaptable to different management styles within your portfolio

- Ability to speak in public with confidence

- Excellent communication and interpersonal skills

- Exceptional problem-solving and decision-making abilities

- Ability to work independently and as part of a team

- Ability to function well under pressure and operate in a fast-paced environment

- Excellent organizational skills

- Excellent at prioritising tasks

- Must have strong administrative skills, complemented by great attention to detail

- Excellent verbal and written communication skills

- Must be well-spoken and have excellent telephone etiquette

PLEASE NOTE:

- Salary is dependent on experience.

- Position available as soon as possible.

- Must have own reliable transport and valid driver’s license.

If all of the above sounds like you and you are seeking an opportunity, we encourage you to apply for this position! Please submit your resume/CV and a cover letter highlighting your relevant experience via Indeed.

Job Type: Full-time

Work Location: In person