Security Manager - Western Cape

Dis-Chem Pharmacies has an opportunity available for a Security manager, who will manage day-to-day store, office or DC security operational execution across a defined area, ensuring effective implementation of security controls, management of security personnel, and reduction of shrink, theft, and operational risk mitigation.

Minimum Requirements…

Essential:

• Diploma or certification in Security Management, Risk Management, or related field or 5 years’ experience in retail security, loss prevention, or operational risk roles.
• Experience managing security personnel and store-level security operations.
• Experience in retail, FMCG, or multi-site operational environments preferred

Responsibilities

Value delivery

• Implement regional security strategies and operational security standards across assigned sites.
• Drive reduction in shrink, theft, fraud, and security incidents through effective operational controls and site-level interventions.
• Manage deployment and performance of security guards and in-store controllers to ensure effective coverage and risk mitigation.
• Ensure operational readiness and effectiveness of in-store security systems, surveillance tools, and access controls.
• Support stores in maintaining safe and secure trading environments with minimal operational disruption

Leadership and collaboration

• Lead& manage store-level security teams and third-party security providers across assigned locations.
• Partner with Site, DC, operational teams and Regional Security Managers to address security risks and operational concerns.
• Collaborate with Inventory, Operations, and Loss Prevention teams on shrink reduction initiatives and investigations.
• Support training and awareness initiatives related to site security, fraud prevention and incident management.
• Provide operational feedback and insights on emerging risks, vulnerabilities, and security trends

Governance and risk

• Ensure adherence to company security policies, procedures, and governance standards across assigned sites
• Monitor and investigate incidents related to theft, fraud, violence, and operational risk.
• Conduct regular security inspections, audits, and compliance reviews.
• Maintain accurate reporting and documentation of incidents, investigations& security activities.
• Escalate high-risk issues and security breaches to Regional Security Managers and leadership teams

Key Skills

• Strong understanding of retail security operations and loss prevention.
• Operational leadership and incident management capability.
• Risk identification and investigative capability.
• Strong stakeholder engagement and communication skills.
• Ability to operate effectively in fast-paced retail environments.

Key Performance Indicators

• Commercial and Stock Performance – Store Shrink and loss reduction.
• Operational Excellence - Security incident rates and resolution time. Effectiveness of security, personnel deployment, and controls. Security technologies performance and management.
• Governance& Risk - Compliance with security standards and audit outcomes. Store safety& operational risk metrics.
• Customer outcomes – Management of security related incidents& outcomes.
• People& Culture – Culture Formula Score.

Special Conditions of Employment:

• South African citizen
• MIE, clear criminal and credi
• Driver’s license and/or own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.