Senior Administrator, Claims (Trustee Liaison)
Standard Bank
Johannesburg, Gauteng
Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Job description
Job Overview
Business Segment: Insurance & Asset Management
Company: Liberty Group Limited
Location: ZA, GP, Johannesburg, 1 Ameshoff Street
Job Type: Full-time
Job Ref ID: 80453463A-0001
Date Posted: 7/20/2026
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Job Description
The Section 37C, Death & Funeral benefits Claims; The duties include, managing, planning, monitoring and reporting. The incumbent will be responsible to oversee the assessing of all documentation received for the claim and provide the Board of Death Claims Trustees with a recommendation for the distribution of death benefits in line with Section 37C of the Act within the prescribed Legislative timelines. Prepare Board resolutions on allocations and distributions. Liaise with employers, intermediaries, beneficiaries and legal representatives on death claim
Qualifications
Type of Qualification: Diploma
Field of Study: Generic Management, Office Administration
Experience Required
1-2 years
Client management experience
3-4 years
Experience within the pension fund environment including product, process and regulation.
Additional Information
Behavioural Competencies:
Articulating Information
Checking Things
Examining Information
Exploring Possibilities
Following Procedures
Managing Tasks
Meeting Timescales
Pursuing Goals
Resolving Conflict
Taking Action
Understanding People
Upholding Standards
Problem Solving and Analysis (Competent)
Judgment and decision making (Competent
Relationship Management and Networking (Competent)
Empathy and TCF (Competent)
Technical Competencies:
Application Knowledge for Support
Benefits and Compensation Administration
Creative Problem Solving
Use of Process Design Tools & Systems
Section 37C technical understanding & environment knowledge/experience is paramount for this role. This is a unique field where the individual applies knowledge, skill & experience in an operational environment through own efforts & efforts of others.
Technical Knowledge (Ability to work in highly regulated complex process environment with knowledge of regulatory environments, relevant to Section 37C death claims practices)
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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za
Good to know
What does this admin job pay?
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Do I need experience for admin jobs in Johannesburg?
This admin role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
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