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Senior Bid Coordinator

International SOS

Johannesburg, Gauteng

Salary not listedFull-time · Posted 1 weeks ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Company Introduction and Overview

At International SOS, our mission is simple: to protect and save lives. As the world's leading health and security services company, we help organizations safeguard their people wherever they work, travel, or operate.

We are seeking a highly organized and detail-oriented Senior Bid Coordinator to join our MEA team in Johannesburg. This is an exciting opportunity for an experienced bid professional to coordinate high-quality tenders and proposals, collaborate with stakeholders across the region, and contribute directly to business growth

About the Role

As the Senior Bid Coordinator, you will play a critical role in coordinating the preparation, administration, and submission of high-quality, compliant bids, tenders, proposals, RFIs, RFQs, and Expressions of Interest across the MEA region. Working closely with the Bid Manager and cross-functional stakeholders, you will help ensure that submissions are delivered on time, meet client requirements, and showcase the best of International SOS.Key Responsibilities

Bid & Tender Coordination

  • Support the end-to-end coordination of tender and proposal activities across the MEA region.
  • Assist the Bid Manager with bid qualification processes and opportunity assessments.
  • Coordinate timelines, deliverables, and stakeholder inputs to ensure timely submissions.
  • Monitor multiple concurrent bid opportunities and maintain submission schedules.

Proposal Development & Submission

  • Compile, format, update, and maintain bid documentation and proposal content.
  • Ensure consistency, accuracy, compliance, and alignment with company standards.
  • Prepare professional, brand-compliant proposal templates and presentation materials.
  • Coordinate proposal reviews, approvals, version control, and final submissions.

Stakeholder Management

  • Collaborate with Business Development, Marketing, Finance, Medical Services, Account Management, and operational teams.
  • Build strong working relationships with both internal and external stakeholders.

Quality, Compliance & Governance

  • Ensure adherence to tender requirements, governance standards, and company policies.
  • Coordinate clarification requests and maintain accurate submission records.
  • Identify potential risks, challenges, or competing priorities and escalate appropriately.

Continuous Improvement

  • Contribute to the enhancement of bid management processes and best practices.
  • Support knowledge sharing and continuous improvement initiatives within the bid function. Qualification and Experience Requirements

Qualifications

  • Bachelor's Degree in Business Administration, Marketing, Communications, or a related field, or equivalent experience.
  • APMP Foundation Certification is advantageous but not essential

Experience

  • 5 to 7 years of experience in bid coordination, tender administration, proposal management, or bid support within a structured bid environment.
  • Experience coordinating complex tender submissions involving multiple stakeholders.
  • Strong understanding of bid management processes, tender requirements, compliance reviews, and submission procedures.
  • Experience maintaining bid libraries, templates, content repositories, and submission records.

Technical Skills

  • Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
  • Strong document management, quality assurance, and version control capabilities.
  • Understanding of proposal presentation and graphic design principles is advantageous. Competencies

  • Exceptionally organized and detail-oriented
  • A confident communicator and relationship builder
  • Customer-focused and solutions-driven
  • Able to manage multiple priorities under pressure
  • Resilient, adaptable, and proactive
  • Collaborative and culturally agile
  • Committed to continuous learning and professional development

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Indeed · Posted 1 weeks ago

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