Senior Debtors Controller

JJob Title: Senior Debtors Controller

About the Company

We are a fast-growing retail and wholesale distribution business operating in a high-performance warehouse and operational environment. Our people are at the heart of what we do, and we are looking for a hands-on Senior Debtors Controller to support financial teams.

Job Purpose

We are looking for an experienced and driven Senior Debtors Controller to join our Finance team. This role is responsible for overseeing the full debtors/accounts receivable function, with a strong focus on cash collection, account reconciliations, query resolution and effective management of customer accounts.

The successful candidate will have experience managing large retail accounts, be confident in dealing with customers and internal stakeholders, and have strong analytical and problem-solving abilities. You will play an important role in maximising cash flow, minimising bad debt and supporting the overall financial objectives of the business.

This is an excellent opportunity for someone who is organised, detail-oriented, takes initiative and thrives in a fast-paced environment, with exposure to key national retail customers and various areas of the business.

Key Responsibilities:

• Manage the full debtors/collections function, including aging analysis, reconciliations and cash allocation.
• Manage key retail customer accounts and customer portals, including Clicks, SPAR, Mr Price and Pick n Pay.
• Follow up on outstanding payments and customer queries through to resolution.
• Monitor credit limits, trading terms and account exposure and assist with order releases.
• Manage rebates, adhoc billings and related monthly processes.
• Escalate problematic and overdue accounts and issue demand letters where required.
• Identify opportunities to improve processes, efficiency and cash flow.
• Provide accurate debtor reporting and supporting documentation for audits.
• Build and maintain strong relationships with customers and internal stakeholders.
• Ensure compliance with company policies, financial controls and POPIA requirements.

Requirements:

• Finance-related qualification or Credit Management 1 & 2.
• 3–5 years' experience in a similar debtors/credit control role, preferably within FMCG.
• Experience managing large retail accounts is highly advantageous.
• Strong reconciliation, analytical and problem-solving skills.
• Excellent communication and negotiation abilities.
• Intermediate to advanced Excel skills, with experience using automation tools advantageous.
• Strong attention to detail and accuracy.
• Ability to work under pressure, meet deadlines and take ownership of tasks.
• Team-oriented with the confidence to influence and engage with stakeholders.

SMD Technologies is an equal opportunity employer and is committed to the principles of employment equity. In accordance with the Company's Employment Equity Plan and the requirements of the Employment Equity Act, preference may be given to suitably qualified candidates from designated groups. Applications from persons with disabilities are encouraged.

Application Question(s):

• Do you have a relevant finance related qualification?
• How many years of experience do you have in a similar role?
• Are you skilled in excel? For example v-lookups/pivots/formulas?

Work Location: In person