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Senior Import Controller

rohlig grindrod

Cape Town, Western Cape

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

If managing imports, coordinating freight, and ensuring compliance is your strength, you could be our next Senior Import Controller - Seafreight

This role is based at our Cape Town Seafreight Branch in Airport City. Education

  • Matric
  • 2-year freight forwarding related qualification at NQF level 4 or NQF level 5 or equivalent

Knowledge and experience

  • Have 5-7 recent years import controlling experience in the Clearing and Forwarding Industry with proven track record of end-to-end process execution.
  • To co-ordinate the freight movement of Import cargo through the international transport chain in terms of the client’s import requirements
  • INCOTERMS
  • Knowledge of commercial, transport, carrier & depot and statutory body documents & stamps
  • Sound knowledge of seafreight shipment types. Sound knowledge of claims/insurance processes.
  • Geographic locations
  • Knowledge and interpretation of rate structure
  • National currencies and international codes
  • Computer literacy (MS Word, Excel and Outlook)
  • Good Interpersonal skills. Leadership skills. Good communication skills (written &verbal)
  • Situation analysis and problem solving. Client orientation
  • Accuracy, Punctual and attention to detail. Time Management
  • Deadline Driven
  • Ability to work in pressurised environment
  • RCG (Reporting of Conveyances and Goods)
  • Financial Acumen. Data Quality
  • Team Player

Advantageous attributes

  • Customer service orientation - Able to handle a demanding customer environment.
  • Good problem solving and decision-making skills.
  • Dynamic self-starter that doesn’t need to be told what to do and how to do it.
  • Attention to detail and handle pressure.
  • Can communicate with the team and contribute to the overall success of the team.

Overall responsibilities include

  • Forwarding of shipment
  • Clearing of shipment
  • Transport Coordination
  • Invoicing and administration of shipment file
  • Arrange insurance cover and process claims.
  • Comply with the requirements of the quality management system.
  • Ad hoc

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Today

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