Senior Lead Generation Specialist (Cold Calling) – Remote

Please Read Before Applying

This is NOT an entry-level role.

Additional Performance Expectations

This is a performance-based, full-time self-employed position. We are looking for professionals who are committed to building a long-term career with us.

During your probationary period, you will be expected to consistently achieve a minimum of 200 outbound calls per working day, maintain strong productivity throughout your scheduled shift, and actively engage with prospects without unnecessary delays between calls.

As this is a remote role:

• All calls are recorded for quality assurance, compliance, training and performance management.
• Live activity is monitored, including call volumes, talk time, wrap time, availability and time between calls.
• Extended or repeated unexplained gaps between calls, excessive idle time, or consistently low activity levels will be reviewed as part of your performance.
• This role requires your full attention during your scheduled working hours. It is not suitable for individuals intending to undertake another job, run a business, or carry out other paid work during their shift.
• We are looking for self-motivated professionals who take pride in maintaining high standards, working consistently, and delivering results.

If you are seeking a temporary position, part-time work, or a role that allows you to carry out other employment during working hours, please do not apply.

We are only looking for experienced outbound cold callers with a proven track record of consistently achieving sales or lead generation targets.

This is a long-term self-employed position and is not suitable for applicants seeking temporary, part-time, freelance, or short-term work.

If you have less than 2 years' outbound cold calling experience, please do not apply.

About the Role

Credit Counsellor is expanding and looking for motivated, professional Lead Generation Specialists to join our remote team.

You will speak with UK consumers, qualify potential customers, build rapport, overcome objections, and transfer qualified leads to our specialist advisors.

This is a fast-paced, target-driven role where performance is recognised and rewarded.

Your Responsibilities

• Make high-volume outbound cold calls throughout your shift.
• Qualify potential customers.
• Build rapport and trust quickly.
• Handle objections professionally.
• Transfer qualified leads to advisors.
• Keep CRM records accurate and up to date.
• Consistently achieve and exceed KPIs.

Performance Expectations

This is a fully monitored remote position designed to maintain high standards and provide ongoing coaching.

As part of the role:

• All telephone calls are recorded for quality assurance, compliance, training and performance management.
• Live call activity, talk time, availability and productivity are monitored throughout each shift.
• Extended unexplained gaps between calls, excessive idle time or consistently low activity levels will be investigated.
• This role requires your full attention during working hours. It is not compatible with undertaking another job or business activity while scheduled to work for Credit Counsellor.
• We are looking for professionals who remain engaged, productive and available throughout their working day.

Minimum Requirements (Non-Negotiable)

• Minimum 2 years' outbound cold calling experience.
• Minimum 2 years' telesales, lead generation or call centre sales experience.
• Proven history of achieving or exceeding KPIs.
• Fluent English with a confident and professional telephone manner.
• Comfortable working in a highly targeted environment.
• Able to work UK business hours.
• Reliable computer or laptop.
• Professional USB headset.
• Stable high-speed internet connection.
• Backup internet and backup power solution.

Applications that do not meet these requirements will not be considered.

We Want People Who Can Demonstrate Results

During the interview you must be able to explain:

• Average outbound calls per day.
• Monthly targets and achievements.
• Conversion rates.
• Lead or sales performance.
• Commission earned.
• How you handle objections.
• Your biggest sales achievements.

This Role Is NOT Suitable For

• Entry-level applicants.
• Applicants with no outbound cold calling experience.
• Temporary workers.
• Students.
• Anyone looking for a second job while working our scheduled hours.
• Applicants unable to commit to a full working day.
• Individuals looking for short-term employment.

What We Offer

• Competitive base earnings.
• Uncapped commission.
• Long-term self-employed opportunity.
• Ongoing coaching and support.
• Career progression based entirely on performance.
• A professional, results-driven team environment.
• Starting base salary: From R7,500 per month during the probation period.

We reward performance. Candidates who consistently achieve targets, maintain high call volumes, demonstrate professionalism and contribute positively to the team will have excellent opportunities to increase their earnings and progress within the business.

• Probation period: Your performance, attendance, productivity and KPI achievement will be reviewed throughout probation.
• Salary increase: Upon successfully completing probation and consistently meeting the required performance standards, your base salary will increase to a minimum of R10,000 per month, plus uncapped commission.
• Top performers have further opportunities for salary progression, increased commission earnings and career development.

Mandatory Screening Questions

Applications without all answers will be automatically rejected.

• How many outbound calls did you average per day?
• What monthly target were you expected to achieve?
• Did you consistently achieve your targets?
• What was your average conversion rate?
• Describe your biggest sales achievement.
• Why are you leaving your current role?
• Are you looking for a long-term self-employed opportunity?
• Can you work UK business hours?
• Can you start immediately?
• Do you have a reliable computer, headset, backup internet and backup power?
• Please attach a 60-second voice recording introducing yourself and explaining your cold calling experience.
• If available, attach evidence of your previous KPIs, commission statement or performance dashboard (personal information may be removed).

Only shortlisted applicants will be contacted.

Pay: From R7 500,00 per month

Application Question(s):

• How many outbound calls did you average per day?
• What monthly target were you expected to achieve?
• Did you consistently achieve your targets?
• What was your average conversion rate?
• Describe your biggest sales achievement.
• Why are you leaving your current role?
• Can you work UK business hours?
• Can you start immediately?
• Do you have a reliable computer, headset, backup internet and backup power?
• Please attach a 60-second voice recording introducing yourself and explaining your cold calling experience.
• If available, attach evidence of your previous KPIs, commission statement or performance dashboard (personal information may be removed).

Experience:

• cold calling: 2 years (Required)

Language:

• english (Required)

Work Location: In person