Senior People Partner

What being part of the Sigma Family means for you: Senior People Partner

Location: Cape Town / Paarl

Partner. Influence. Drive Sustainable Business Growth.

Are you an experienced People Partner who builds trusted relationships with senior leaders, uses insight to solve business challenges and creates practical people solutions that improve performance? At Sigma, we’re looking for a Senior People Partner to lead our People Partnering team, taking responsibility for setting direction, providing day-to-day leadership and ensuring the team delivers high-quality, commercially focused people support across the business.

This is an exciting opportunity to lead, coach and develop a team of People Partners, shape effective people plans, influence senior leaders and take responsibility for ensuring people plans across the business, developed by the team, are appropriate, effective and delivered to achieve measurable business outcomes.

Sigma Family

At Sigma, we stand out and have now been acknowledged 3 years in a row by the Sunday Times as one of the Best Places to Work - voted by our people.

Our core mission is to #ImproveEverythingAlways, with a strong focus on our people. That's why we are seeking exceptional individuals to join us and represent our clients, delivering top-tier customer service across various industries.

What being a part of the Sigma Family means for you!

Career development and opportunities to apply for internal promotions following your probationary period.

Monthly, Quarterly and Annual awards with marvelous prizes.

‍ ️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Medical Insurance – Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover.

Fuel Up & Connect- Our Food Trucks are here with healthy bites and comfort treats to keep you energized and smiling all day!

Pamper Yourself-Visit our unisex Beauty Parlor for brow threading, nails, lashes, waxing and lovely full body massages. Because feeling fabulous is part of the journey!

Your Health Matters-We have a nurse on-site to assist with any female health-related queries, support when you need it most.

Your Vision, Our Mission, All Done Where You Work- We’re bringing eye care to you! From eye testing to trendy spectacles, it all happens onsite for your convenience!

Transportation Benefits – Accommodate making your traveling journey to work easier with the amazing shuttle services that we offer our employees.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse, and inclusive workplace – all amazing people are welcome in the Sigma Family.

A bit more about the Opportunity...: What Your Day-to-Day Will Look Like:

• Lead, coach and develop the People Partnering team, setting clear direction, building capability and ensuring consistent, high-quality delivery across the business.
• Partner with senior operational stakeholders to understand business challenges and create people-focused solutions that improve performance.
• Coach and challenge leaders constructively, strengthening leadership capability and supporting confident decision-making.
• Lead and support organisational change, transformation and business improvement activity.
• Use people insight, data and commercial thinking to identify risks, opportunities and actions that support sustainable growth.
• Take responsibility for ensuring people plans across the business, developed by the People Partnering team, are commercially sound, appropriate, effective and delivered to improve performance, retention, attendance, succession and capability outcomes.
• Create a positive, performance-focused team environment, providing guidance, challenge and support so the team can deliver confidently and consistently.
• Influence business decisions through credible people expertise, insight and effective stakeholder partnership.
• Work collaboratively across People teams to ensure activity is joined up, practical and aligned to business needs.
• Focus on creating measurable people outcomes that help Sigma improve performance and strengthen organisational capability.

What amazing People will bring to the role: What Amazing People Bring to the Role..

You’re a commercially minded People Partner and confident people leader who can build strong relationships, lead and develop a team, influence with credibility and translate people insight into practical action that improves business performance.

At your core, you’re passionate about leading others to deliver excellent people support and helping leaders solve business challenges through people-focused solutions. You bring team leadership, strategic thinking, commercial awareness, relationship-building skills and a delivery-focused mindset, with the ability to challenge constructively and influence effectively in a fast-paced, operational environment.

Key measures of success will include leadership capability improvement, performance improvement, retention and attendance improvement, people plan delivery, and succession and capability outcomes.

You’ll ideally bring:

• Minimum 5 years’ experience in HR, Business Partnering or a related People discipline.
• Proven experience leading, coaching and developing a team within a People, HR or operational partnering environment.
• Proven experience partnering with senior operational stakeholders.
• Experience leading organisational change and transformation activity.
• Strong understanding of performance, capability and talent management.
• Proven experience using insight to create strategic operational plans that improve business performance.
• Experience influencing business decisions through people insight, commercial thinking and stakeholder partnership.
• Strong influencing, negotiating, strategic thinking and relationship-building skills.
• BPO, contact centre or multi-site experience would be advantageous.

This isn’t just another People Partnering role.

It’s an opportunity to lead a team that shapes how leaders make people decisions at Sigma, driving performance, strengthening capability and supporting sustainable growth through practical, commercially focused people solutions.

If you’re ready to partner with leaders, influence meaningful change and help us build a stronger, higher-performing organisation, we’d love to hear from you.

Join the Sigma Family.

Apply today and help us #ImproveEverythingAlways.