Senior PMO Consultant

Role Purpose

The PMO Senior Consultant will play a key role in building the PMO capability, supporting client-facing delivery, maintaining governance standards, driving follow-up and accountability, and ensuring that project and tender activities are executed within agreed timelines, quality standards and reporting requirements.

Key Responsibilities

PMO Support

• Support the setup, implementation and continuous improvement of the PMO office
• Develop, maintain and improve PMO templates, trackers, logs, dashboards and reporting packs
• Maintain and review RAID logs, action trackers, decision logs, issue logs and dependency registers
• Ensure project documentation is complete, accurate, version controlled and audit-ready
• Support the development of PMO governance standards, processes and operating rhythms
• Assist with the preparation of steering committee packs, governance reports and management updates
• Provide guidance and support to junior PMO resources and interns

Project Coordination

• Coordinate and manage project activities across multiple client and internal projects
• Track project tasks, milestones, deadlines, deliverables, dependencies and risks
• Follow up with stakeholders to ensure actions are completed within agreed timelines
• Support project planning, scheduling, resource coordination and delivery tracking
• Facilitate or support project meetings, workshops, stand-ups and progress sessions
• Prepare meeting agendas, minutes, action logs and project status updates
• Escalate risks, issues, delays and dependencies to the relevant stakeholders timeously
• Support project managers and delivery teams in maintaining control over scope, timelines and deliverables

Tender Coordination

• Coordinate and maintain tender trackers, submission calendars and compliance checklists
• Review tender requirements and support the preparation of structured response plans
• Track tender deadlines, dependencies, inputs, approvals and submission readiness
• Coordinate contributors and follow up on outstanding tender inputs
• Support document control, version management, formatting and quality review of tender documents
• Assist with maintaining a repository of standard tender content, company information, templates and supporting artefacts
• Support compliance checks to ensure tender submissions are complete, accurate and aligned to requirements
• Assist with lessons learnt and continuous improvement of the tender support process

Reporting and Administration

• Compile weekly and monthly project, PMO and tender status reports
• Maintain accurate project, tender and governance data across trackers and dashboards
• Support the development and maintenance of project dashboards and management reports
• Review reports for accuracy, completeness, consistency and quality
• Provide consolidated updates on project progress, risks, issues, actions and upcoming deadlines
• Ensure that PMO and tender documentation is properly filed, maintained and accessible
• Support billing, milestone tracking and evidence preparation where required

Tools and Systems Exposure

• Microsoft Excel — strong capability required
• Microsoft Word and PowerPoint
• Microsoft Teams and SharePoint
• Microsoft Planner or similar task tracking tools
• Microsoft Project
• Smartsheet, Trello, Jira or similar project/task tracking tools would be advantageous
• Exposure to document management, reporting or dashboard tools would be beneficial

Key Competencies

• Strong and fluent professional business English communication skills
• Strong attention to detail and commitment to quality
• High level of organisation, structure and discipline
• Ability to manage multiple projects, priorities and deadlines simultaneously
• Strong follow-up, coordination and stakeholder management skills
• Ability to work independently and take ownership of assigned responsibilities
• Professional, reliable and proactive working style
• Strong reporting, documentation and administration capability
• Ability to identify risks, issues, gaps and dependencies and escalate appropriately
• Comfortable working in a governance-driven and deadline-focused environment
• Consulting mindset with the ability to support both internal and client-facing assignments
• Ability to mentor and guide junior PMO support resources

Minimum Qualifications

• Degree or diploma in Project Management, Business Administration, Commerce, Operations, Information Systems or a related field
• PRINCE2 Foundation, CAPM, Agile Foundation or similar project management certification required or strongly advantageous
• PRINCE2 Practitioner, PMP, AgilePM, Scrum Master or similar certification would be advantageous
• Additional training in governance, business analysis, tender management or reporting would be beneficial

Minimum Experience

• 5 to 8 years’ experience in PMO support, project coordination, project management, governance or delivery support roles
• Experience working in a structured project, PMO or consulting environment
• Experience maintaining project trackers, RAID logs, dashboards, reports and governance documentation
• Experience coordinating multiple projects, stakeholders, deadlines and deliverables simultaneously
• Exposure to tender coordination, proposal support or bid administration would be advantageous
• Experience in client-facing environments across business, IT, transformation or operational projects would be advantageous
• Experience guiding junior resources or supporting team coordination would be beneficial