Senior Salesforce Support Engineer

Senior Salesforce & Integration Engineer

Johannesburg, Sandton (Onsite/Hybrid)

DESCRIPTION

Ubuntu Tech Solutions is a proudly South African firm and a BBBEE Level 1 contributor. We act as a strategic partner to our clients, helping them solve complex challenges across Data and AI, Technology, and Risk

Our core mission is to empower organizations by:

• Modernizing digital platforms.
• Unlocking strategic value from their data.
• Navigating complex regulatory and financial risk.

We are seeking a candidate to manage the Salesforce platform and its critical integration with AWS backends. This role requires a specialist to monitor integration flows, message brokers (Kafka/MSK), and event streams to prevent data bottlenecks. You will lead metadata deployments and Salesforce-native automation while ensuring the integrity of data synchronization and API lifecycles.

KEY JOB RESPONSIBILITIES

• Monitor integration flows, message queues, and event streams across API gateways and message brokers.
• Provide API and MCP lifecycle support, including versioning, deprecation, and throttle management.
• Manage Salesforce user administration, profile/permission management, and platform health monitoring .
• Oversee release and deployment support for Salesforce configuration and metadata changes.
• Support Salesforce-native automation, including flows and scheduled jobs.
• Maintain configuration management for integration endpoints and credentials.
• Proactively manage the capacity and throughput of integration platforms while automating repetitive tasks (Toil Reduction) to ensure 99.9% availability of data flows between Salesforce and AWS

Work Location: Hybrid remote in Sandton, Gauteng