Senior Site Manager

JOB SUMMARY

To manage and be responsible for the commercial sites that are assigned to him / her relating to staff, equipment, client liaison, and financial and operational performance. Ensure effective control and management of the sites.

RESPONSIBILITIES

Operational management

• Ensure that the client's service level agreement is implemented and maintained
• Assume overall responsibility for the sites, including night shift
• Management of the appointed Night Shift Supervisor and all activities thereof
• Be responsible for arranging for the appointed Zero Waste Officer to mutually act as “relievers” for each other (to cover the days off that will occur in a seven-day week cycle)
• Oversee and be responsible for the activities of the Zero Waste Officer
• Be responsible for the achievement of the waste diversion targets that will be set by the Operations Manager / Senior Contract Manager
• Resolve any issues raised by the Zero Waste Officer regarding contamination, or recyclable materials that have been identified in the residual waste after the sorting process has been completed
• Manage the performance of all staff allocated to the sites, including attendance, speed and accuracy of sorting
• Ensure achievement of financial budgetary targets set by the Operations Manager
• Ensure correct use of all operational systems that have been provided, by all staff employed at sites
• Ensure that the necessary procurement, maintenance and utilization of all equipment and consumables needed for the sites are carried out on time, as per the WastePlan procurement procedure
• Ensure that site hygiene is maintained against the agreed standards

Reporting

• Ensure that accurate data of the daily sorting activities (for the various grades of recyclable material, composting material and general waste) are entered into the electronic reporting system and provided to the data department on a daily basis
• Resolve any queries expeditiously that may be raised by the data department on the reports submitted
• Ensure that the daily “Zero Waste Audit” results are captured into the electronic reporting system
• Perform and submit site inspection reports as may be required by the Operations Manager / Senior Contract Manager

Transportation

• Arrange for collection of all recyclable material and general waste from site in a timely manner
• Ensure the correct use of the WastePlan purchase order system
• Engage with the transport department and resolve any collection issues that may arise
• Communicate with service providers and escalate any issues to the Operations Manager / Senior Contract Manager

Client relations

• Strategically manage client relationships to ensure customer satisfaction by addressing problems immediately, attending to proposals and improvement of service levels (personal visits / phone calls / emails)
• Meet with clients monthly to address previous and new issues, providing feedback on improvements, reporting aspects of interest (meeting minutes required)
• Written communication / feedback regarding client relationships to Operations Manager / Senior Contract Manager

Personnel management

• Induction and training of all staff as per the company policy and procedures
• Responsible for the appointment of staff to comply with the SLA of the sites as per the company policy and procedures
• Resignations: adhere to the company rules and regulations
• Manage appointments / working permits / asylum documents of foreigners according to company policy and procedures
• Manage absenteeism daily by informing the Operations Manager / Senior Contract Manager and to appoint or place relief staff where needed
• Train and develop staff to ensure maximum productivity and profit
• Address grievances of staff as per the grievance policy of the company
• Disciplinary action: to be executed as per the company disciplinary policies and procedures
• Compile a weekly report of working hours, absenteeism and leave, as a preparation for payroll and ensure that all numbers are accurate

Administrative Responsibilities

• Month end payroll: needs to be completed as per the monthly deadline
• Industrial relations: reports with disciplinary actions taken or to be taken
• Provide the correct information to the data department for the latter to set up a new account on the reporting platform and verify all company information
• Scan and upload all client and employee documentation on Insync

SHEQ Responsibilities

• Ensure that staff have the correct PPE, as per the company policy
• Ensure staff are trained regarding SHEQ regulations as well as policies and procedures of WastePlan per site
• Ensure that each site’s SHEQ file is updated and correct
• Ensure that all staff have been trained on sites where dangerous equipment / goods and products are used
• Manage incidents and accidents as per the company policy and procedures
• Responsible for ensuring that the sites comply with the SHEQ policies of WastePlan and the client
• Responsible for upholding the SHEQ initiatives as set out in the company SHEQ policy

COMPETENCIES

• Excellent management skills
• Ability to delegate
• Ability to coach staff
• Ability to work under pressure
• Excellent skills in Microsoft Office
• Attention to detail and a high level of accuracy
• Verbal communication skills
• Ability to adapt to changing work requirements and situations
• Group-oriented leadership
• Ability to listen and create an environment of trust for staff members
• Problem-solving skills and the ability to identify opportunities for process, system and work area improvement
• Planning and organizational skills
• Performance-oriented: possess initiative, enthusiasm and self-motivation to make things happen and get things done
• Self-starter that works well with limited supervision
• Excellent work ethic
• Passion for working with people
• Desiring to serve customer needs, do what is best for the WastePlan team, and to treat all employees with respect and dignity
• Strong relational and communication ability in English; knowledge of additional languages is advantageous
• An ability to work independently while remaining true to the company policies and procedures
• Operational skills: establishing and managing operations at various client sites
• A willingness to, at times, work on holidays, weekends and evenings if operations require it

REQUIREMENTS

• Minimum grade 12
• Experience in the waste management or recycling industry
• Code 8 driving licence
• Superior management skills
• 2 years equivalent working experience
• Computer literate

Employment will be implemented in accordance with the Employment Equity Act

Only Applicants being considered for the role will be contacted.

Pay: From R27 000,00 per month

Work Location: In person