Senior Systems Analyst – ERP
Tsebo Solutions Group
Sandton, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
About Us
Be part of a team driving enterprise-wide system excellence.
We’re looking for an experienced and driven Senior Systems Analyst – ERP to join our Group IT team. This is an exciting opportunity to play a key role in supporting, enhancing, and integrating ERP systems across the business while partnering with stakeholders to deliver high-impact technology solutions.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities
- Lead ERP (Microsoft Dynamics 365) support across the business, ensuring stability, performance, and continuous improvement
- Translate business requirements into effective system solutions and enhancements
- Drive integration of new companies and divisions into the ERP environment
- Manage system changes, testing, and release cycles in line with governance standards
- Oversee 2nd and 3rd line support, resolving complex system issues and working with service providers
- Facilitate business requirement gathering, solution design, and stakeholder engagement
- Lead or contribute to IT projects, including planning, cost estimation, and implementation
- Support reporting and insights through Power BI and other tools
Skills and Competencies
- Strong ERP systems expertise, particularly Microsoft Dynamics 365 Finance & Operations
- Solid business analysis capability with ability to translate requirements into system solutions
- Experience with SQL, system integrations, and data analysis/reporting (Power BI)
- Good understanding of financial and business processes
- Knowledge of SDLC, testing methodologies, and change management processes
- Strong problem-solving skills with the ability to troubleshoot and resolve complex system issues
- Effective stakeholder engagement and communication skills across all levels
- Ability to manage projects, prioritise tasks, and work independently
- High attention to detail with strong analytical and logical thinking
- Collaborative team player with a customer-focused approach
Qualifications
- Relevant IT Degree or Diploma
- Minimum 8 years’ experience in Systems or Business Analysis
- Strong experience within an IT environment
- 8–10 years’ experience in Microsoft Dynamics 365 Finance & Operations preferred
- Proven experience with ERP systems, particularly financial systems
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Sandton?
Many customer service roles in Sandton are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday