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Senior Underwriter - Liabilities

AIG

Johannesburg, Gauteng

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Purpose of the role

  • Identify and underwrite profitable liability accounts within underwriting authority, limits and guideline as outline by the Chief Underwriting Office.
  • Maintain and grow relationships with brokers under PCM direction.
  • Manage assigned accounts, ensuring efficient document workflow in line with operational procedures.
  • Deliver service to chosen markets to a level which meets or surpasses expectation.

Principle duties and responsibilities

  • Assist with the development of products, pricing, underwriting and risk segmentation strategies.
  • Ensure renewal review process is completed within Standard Operating Procedures requirements to facilitate profitability and attainment of targets.
  • Ensure compliance with data integrity requirements, business rules, underwriting guidelines, as-hoc profit plans, authorities, and company retention limits, through risk assessment process,
  • Decide on financial transactions within authorities - discounts, rates, accepting business, declining to quote on business, declarations, endorsements, pro-rata endorsements and invoicing.
  • Ensure all relevant supporting documentation (Placement Slips, Policy Wordings, endorsements, etc) are issued in line with policy requirements and standard operating procedures.
  • Maintain, create and ensure sign off with relevant internal stakeholders on all policy wordings as required.
  • Investigation and resolution of internal and external account queries.
  • Ensure adherence to our Appetite guidelines as defined by GARB.
  • Develop budgets and strategies for premium growth, loss containment, profitability and retention and all other areas of underwriting responsibility.
  • Participate in client/broker meetings
  • Give presentations, trainings and take care of internal and external networking.

Business Operations

  • Adhere to internal SLAs to ensure operational efficiency and achievement of agreed customer service standards

Audit and Compliance

  • Ensure adherence to audit requirements
  • Ensure adherence to regulatory and compliance requirements

Qualifications

  • NQF level 5 or 6 / ACII preferable
  • RE5

Experience

  • Minimum of 5 years working experience on commercial auto claims
  • Understanding of various premium and program structures within the Casualty insurance sector

Skills & Competencies

  • Accountability
  • Attention to detail
  • Budgeting
  • Business acumen and professional
  • Business Development
  • Career Development
  • AIG product knowledge/function
  • Competitive Analysis
  • Conducting Presentations
  • Decision making
  • Good communicator, both verbal and written
  • Insurance industry knowledge
  • Insurance industry regulations / codes
  • Able to work independently and as a team in a structured and organised manner
  • Relationship building
  • Strategic Planning

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Preference will be given to previously disadvantaged candidates in line with the company’s Employment Equity Plan. Specific preference will be given to people with disabilities. Functional Area:

UW - Underwriting AIG South Africa

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted Today

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