ClosedFull-time

Service Consultant

Thamahane Group

Johannesburg, Gauteng

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Salary not listed

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

Job description

SERVICE CHAMPION/ CONSULTANT

Thamahane Group (Pty) Ltd

R5000 p/m

Job Purpose

We are looking for a professional, customer-focused *Service Champion* to assist customers, manage applications and documentation, and ensure excellent service delivery.

Key Responsibilities

Assist customers with enquiries and applications.
Process and verify customer documentation.
Manage and process customer mandates accurately.
Follow up on outstanding documents and customer requests.
Capture and maintain accurate customer information.
Handle customer queries and escalate issues where necessary.
Provide professional service via telephone, and WhatsApp .
Work closely with the team to meet service and operational targets.

Requirements

Matric Certificate – Mandatory.
Knowledge and understanding of mandates – Mandatory.
Previous customer service, financial services, lending or administration experience is advantageous.
Good communication and computer skills.
Strong attention to detail and accuracy.
Ability to work well under pressure and as part of a team.
Professional, reliable and customer-focused.

Availability

Must be available to start immediately.
Employment Type:Hybrid
Location: Midrand
Position:Service Champion/Consultant

Pay: R4 500,00 - R5 000,00 per month

Work Location: Hybrid remote in Johannesburg, Gauteng

Found on Indeed · Posted 1 months ago · Last checked 1 months ago

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Indeed · Posted 1 months ago