Service Delivery Specialist
GE HealthCare
Johannesburg, Gauteng
This listing does not state a salary. As a guide, logistics roles in South Africa typically pay R12 000 to R35 000 a month (indicative).
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Logistics and supply-chain roles coordinate the movement of goods across SA, a sector expanding fast with e-commerce.
Job description
Job Description Summary
Join GE HealthCare's Service team and help ensure life-saving medical technologies are supported when they're needed most. By coordinating service activities and helping resolve customer issues, you'll play an important role in keeping critical healthcare equipment available for patient care across South Africa.Job Description
What You'll Do
- Schedule Field Service Engineer visits and coordinate service requests
- Monitor service activities and follow up on open issues
- Support customers and help drive timely resolution of service-related inquiries
- Work with different teams to resolve escalations and improve customer experience
- Maintain reports and track key service metrics
- Support initiatives that improve service quality and operational efficiency
What We're Looking For
- Bachelor's degree
- 1-3 years of experience in customer service, administration, service coordination, operations, logistics, or a similar role
- Strong organizational and communication skills
- Good Excel skills (Power BI is a plus)
- Fluent English
- Ability to manage multiple priorities and meet deadlines
- Resilient, customer-focused, and solution-oriented mindset
What We Offer
- Competitive salary, annual performance bonus, medical aid, and retirement benefits
- A stable role in a global healthcare technology company
- Supportive team environment and ongoing learning opportunities
- Exposure to a dynamic, fast-paced service organization
- The opportunity to contribute to better patient outcomes by supporting the technologies healthcare professionals rely on every day
Additional Information
Relocation Assistance Provided: No
Found on Indeed · Posted Yesterday · Last checked Today
Good to know
What does this logistics job pay?
This listing does not state a salary. As a guide, logistics roles in South Africa typically pay R12 000 to R35 000 a month (indicative).
Do I need experience for logistics jobs in Johannesburg?
This logistics role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
How do I apply for this job?
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Found on Indeed · Posted Yesterday
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