Service Specialist Level 1 Global Grade 09
Barloworld Equipment
Middelburg, Mpumalanga
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
Key Outputs
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Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE sites
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Compile accurate customer machine analysis and reports including machine inspection reports (MIR’s) and technical analysis reports (TA’s)
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maintain professional image when representing BWE
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Ensure safe work practice
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Control contamination and own admin (labour booking, service reports, part returns, expenses etc.)
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Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
Qualification, Experience and Competencies
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Qualified in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) NQF 3
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Grade 12 or equivalent
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Minimum 5 years of working experience
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Machine specific technical knowledge and skills
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Sound interpersonal and communication skills
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Basic technical report writing
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Basic business and financial understanding
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Some computer literacy (SIS, STW & ET) knowledge
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Basic trouble shooting and problem-solving skills
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Applicable product knowledge
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Driver’s licence – Code B
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Understanding of supplier warranty systems, policies & procedures
Found on Indeed · Posted 1 months ago · Last checked 1 months ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Middelburg?
Many customer service roles in Middelburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 1 months ago
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