Service Support Coordinator - Earthmoving Equipment
EnableSA Recruitment
South Africa
This listing does not state a salary. As a guide, diesel mechanic roles in South Africa typically pay R12 000 to R33 000 a month (indicative).
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Diesel and motor mechanics keep SA's fleets and machinery running, a trade-tested role with strong earning potential.
Job description
Position: Service Support Coordinator – Earthmoving Equipment
Location: Johannesburg
Requirements:
- Grade 12
- Earthmoving Mechanic Trade Test essential
- Technical / Mechanical knowledge and understanding of earthmoving equipment
- Minimum 3 – 5 years technical experience in the earthmoving industry
- Minimum 2 years’ experience in warranty systems management and exposure
- Valid driver’s license
Responsibilities:
- Submit all warranty claims within OEM timelines
- Monitor claim status and resolve rejected or pending claims
- Ensure all supporting documentation is complete and accurate
- Reconcile OEM payments against submitted claims
- Develop and implement annual technical training plan
- Monitor completion of OEM training and certifications
- Promote the use of technology to improve service delivery
- Mentor technical personnel and dealers
- Ensure compliance with company policies and procedures
- Maintain accurate service, warranty and technical records
- Support branch and dealer administrative requirements
- Monitor machine health through telematics
- Review SOS reports and critical machine alerts daily
- Coordinate preventative maintenance and repairs before failures occur
- Communicate recommendations to branches and customers
- Monitor monthly OEM KPIs and dealer performance
- Review performance with branches and dealers
- Implement corrective actions where targets are not achieved
- Drive continuous improvement initiatives
Found on LinkedIn · Posted 2 days ago · Last checked Today
Good to know
What does this diesel mechanic job pay?
This listing does not state a salary. As a guide, diesel mechanic roles in South Africa typically pay R12 000 to R33 000 a month (indicative).
Do I need experience for diesel mechanic jobs in Other?
This diesel mechanic role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
How do I apply for this job?
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Found on LinkedIn · Posted 2 days ago
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