Live · posted 1 weeks agoFull-time

Shift Leader - Cape Union Mart - Eastgate

Cape Union Mart

Johannesburg, Gauteng

Salary not listed

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

Job description

Duties and Responsibilities:

Assisting in managing all aspects of a store
Maximizing turnover and profit
Minimise shrinkage by monitoring stock related risks.
Deliver exceptional customer service by implementing customer experience strategy.
Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
Innovative visual merchandising to optimize sales.
Implement all company policies and procedures.
Maintaining health & safety practices
Optimize team through creating an inspiring environment.
Align team members to Company culture and create fun.

Behavioural Requirements:

Honesty in dealing with cash or finances.
Inspirational leadership & passion
Taking ownership
Building & maintaining relationships
Innovation & ability to deal with change management.
Thinking adaptability

Minimum Requirement.

3 years of Management retail experience
Matric or Equivalent
Microsoft – Computer Proficiency
Clear Criminal record
Ability to communicate effectively at all levels.

Found on Indeed · Posted 1 weeks ago · Last checked 1 weeks ago

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 weeks ago