Short Term Insurance Administrator

Purpose of the Role

Provide efficient administrative support to ensure smooth day-to-day operations. Liaise with clients and suppliers to find the best insurance solutions while meeting underwriting, profitability, and compliance requirements.

To support business growth and client retention by providing underwriting services, assessing risks, and working with insurers to secure suitable cover, competitive pricing, and excellent client service while meeting compliance requirements

Key Responsibilities

• Assess and evaluate new business and policy amendments in line with underwriting guidelines.
• Obtain and negotiate quotations, terms, conditions, and premiums from insurer partners.
• Manage and process short-term insurance renewals from preparation through to completion
• Ensure policies are accurately quoted, underwritten, and issued within agreed service level standards.
• Support the retention and growth of the brokerage's client portfolio through effective underwriting and risk management practices.
• Maintain compliance with FAIS, FICA, POPIA, insurer mandates, and internal company procedures.

Required Skills and Competencies

• Strong understanding of short-term insurance products and underwriting principles.
• Excellent communication and client service orientation.
• High attention to detail and accuracy.
• Problem-solving and decision-making abilities.
• Proficient in Microsoft Office and industry-specific software applications.

Qualifications and Experience

• Essential: Matric
• Regulatory Examination (RE5)
• FAIS-compliant with the relevant short-term insurance regulatory requirements.
• 2-3 years' experience in personal lines short-term insurance underwriting within a brokerage, UMA, or insurer environment.
• Comprehensive knowledge of insurer products, policy wordings, and underwriting guidelines.

Key Performance Areas (KPAs)

• Accurate Policy Administration
• Timely Service Delivery
• Client Service and Retention
• Quality Risk Assessment
• Business Growth and Profitability
• Compliance and Audit Preparedness

Pay: R11 500,00 per month

Work Location: In person