Site Account Manager

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 08/02/2026

We are seeking a Site Account Manager to join our Team. The successful candidate will be responsible for the single point of accountability for assigned customer sites.

You will build long‑term, trusted relationships, drive profitable aftermarket growth, and coordinate Metso’s people, products, and services to deliver sustainable value for our customers.

In this position, you will report to the Senior Sales Manager .

This position is mainly located in Centurion, Gauteng.

TEAM YOU’LL BELONG TO

You will join our Sales Team and work closely with internal and external stakeholders, such as Mining Customers , Product Support Teams , Commercial Team , Field Services , sales Team and Management .

WHAT YOU WILL DO

Build trusted, long‑term partnerships with site‑level stakeholders, positioning Metso as a strategic partner rather than a transactional supplier

Own the commercial performance of assigned sites, consistently delivering profitable aftermarket growth

Develop and execute clear, actionable site account plans aligned to customer maintenance schedules, operating priorities, and investment cycles

Identify, shape, and support future capex opportunities in collaboration with capital sales teams and key internal stakeholders

Lead cross‑functional site account teams, mobilizing Metso’s product lines, services, and specialists to win, retain, and grow business

Build a deep understanding of customer operations, decision‑making processes, and buying timetables

Maintain accurate visibility of site opportunities, installed base, shutdown schedules, and forecasts through disciplined CRM management

Champion customer satisfaction initiatives, closed‑loop feedback, and continuous improvement activities

Support effective execution across forecasting, budgeting, and accounts receivable outcomes

Orchestrates customer satisfaction surveys and closed loop activities and ensures continuous improvement activities

Supports Accounts Receivable

WHO YOU ARE

Matric (Grade 12)

Engineering or process‑related qualification, or equivalent industry experience

Minimum 5 years’ experience in Sales or Account Management

Sales experience in similar industry will be advantageous (Comminution, Flotation, Filtration and Pumps)

An existing customer network will be highly beneficial

Strong relationship building skills as well as communication and presentation skills

Good technical and sales background of various mineral processing equipment

Experience working in a customer-focused and fast-paced professional environment

Strong negotiation and influencing skills, with the ability to build trust

A high level of computer skills is essential - Microsoft Excel, Word and PowerPoint

Additional capabilities that will set you apart

Value‑based selling capability

Risk and scope management – ability to recognise risk early and proactively engage the relevant stakeholders

Installed base and lifecycle thinking - generate opportunities

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

Customer-centric mindset, able to translate customer issues/needs into profitable business solutions

Good interpersonal, communication, presentation & facilitation skills

Highly motivated individual with the ability to work under pressure and meet deadlines

Manage the sales opportunities and sales funnel in a Customer Relationship Management Tool (e.g. Salesforce, etc.)

High attention to detail and accuracy

Strong written and verbal communications skills are critical

Prepared to work flexible work hours to meet deadlines when required

Travel extensively to allocated sites

Willingness to learn and continually improve own knowledge base

Driven and independent self-starter focused on meeting or exceeding targets set

Ability to manage own time

WHAT'S IN IT FOR YOU

An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change

Compensation and rewards - Global incentive program tied to business and performance targets

Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment

A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

GET IN TOUCH

Want to rise above the possible with us?

Go to our webiste www.metso.com, click on careers and start your application

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

metso.com