Software Development Manager

Job description:

Shape the future of a critical banking channel

We are looking for an experienced Software Development Manager: Cash Devices to lead the teams responsible for our cash-device technology platforms, terminal applications, integrations and operational delivery capability. This is a strategic technical leadership role for someone with strong ATM and transaction-processing expertise who can provide technology direction, manage key vendor and platform relationships, ensure the stability, availability and security of critical banking systems, and develop high-performing teams. The successful candidate will drive delivery excellence, operational resilience, continuous improvement and people development across a critical customer channel.

 

If you are a proven cash-devices technology leader with strong ATM and transaction-processing expertise and a passion for building high-performing technical delivery teams, we'd love to hear from you.

Profile description:

What you'll do

• Lead multiple ATM technology delivery teams responsible for ATM applications and services
• Drive solution design, architecture governance, engineering standards and delivery quality
• Ensure system availability, performance, resilience and security across a critical banking channel
• Oversee software development, enhancements, maintenance and production support
• Lead major incident management, root cause analysis and recovery activities
• Build high-performing technical delivery teams through coaching and mentoring
• Manage vendor relationships, technical roadmaps and delivery outcomes
• Partner with product, technology and business stakeholders to deliver strategic objectives
• Translate the strategic product roadmap into executable delivery plans, release forecasts, milestones and team-level priorities across the cash-devices technology portfolio
• Lead agile planning – decomposing features into delivery-ready epics and user stories, managing dependencies, capacity, sprint and release planning, and tracking delivery
• Drive engineering best practices: secure coding, code reviews, CI/CD and production readiness

What we're looking for

• 8+ years of direct ATM domain experience
• Proven experience in ATM delivery, support and operational environments
• Strong technical delivery leadership in banking or financial services
• Proven ability to build high-performing teams through coaching, mentoring, succession planning and career growth
• Experience leading agile delivery teams – translating roadmaps into delivery plans, decomposing features into epics and user stories, forecasting, managing dependencies and tracking execution
• Experience managing critical production systems and high-availability platforms

Production resilience & security: Incident Management, Root Cause Analysis, Problem Management, Disaster Recovery, Performance Analysis, Production Monitoring, ATM Security Principles, Encryption, PCI DSS and PCI Pin. Technology Engineering & Integration

• Programming and scripting languages
• API Integrations
• Enterprise Integration Patterns
• Architecture Governance
• Secure Coding Practices
• CI/CD Principles
• Technical Design and Code Reviews

Critical technical expertise ATM Technologies

• ATM transaction lifecycle
• ATM application architecture
• Device integrations
• ATM deployment and estate management
• Production support and device availability
• NCR SelfServ and Diebold Nixdorf preferred; GRG, Hyosung or other enterprise estates will also be considered

Postilion (Essential)

• Postilion ATM Switching
• Terminal Drivers
• ATM Application Integration
• ISO8583 Messaging
• Routing and Transaction Flows
• Transaction Debugging
• Postilion Configuration

Postilion ATM App and/or Postilion SDK Development experience is highly advantageous. Delivery & Planning Leadership Advantageous experience Qualifications Minimum: Bachelor's Degree in Commerce or Information Technology (Computer Science) Preferred: Honours Degree in Commerce or Information Technology (Computer Science)

We offer:

What's in it for you?

• Lead technology that supports one of the bank's most important customer channels.
• Influence strategic technology decisions and long-term platform direction.
• Work with complex, large-scale, business-critical systems.
• Lead highly skilled technical delivery teams and strengthen capability across the cash-devices environment.
• Drive modernisation initiatives across ATM, digital and engineering platforms.
• Gain exposure to leading ATM technologies, switching platforms and vendor ecosystems.
• Join a culture that values innovation, ownership, collaboration and continuous improvement.