Software Testing Engineer

We are seeking a detail-oriented and quality-driven Software Testing Engineer in a contract position to ensure the reliability, functionality, and performance of our POS systems, payment terminals, and related software solutions. This role is responsible for designing test cases, executing manual and automated tests, identifying defects, and collaborating with development, product, and support teams to deliver high-quality releases to our retail, restaurant, hospitality, and payments customers.

The ideal candidate has strong analytical and problem-solving skills, a solid understanding of the software development lifecycle (SDLC), and hands-on experience testing web, mobile, and hardware-integrated applications — ideally in POS, payments, or retail technology environments.

Key Responsibilities

• Review business requirements, user stories, and technical specifications to design clear, comprehensive test cases and test plans.
• Execute functional, regression, integration, smoke, sanity, UAT, and end-to-end tests across POS software, payment terminals, and peripherals.
• Perform hardware-integrated testing across printers, scanners, cash drawers, card readers, and other POS peripherals.
• Test payment flows, including card-present, card-not-present, refunds, voids, tips, and settlement scenarios.
• Log, track, and retest defects in a bug-tracking system, with clear reproduction steps, screenshots, logs, and severity ratings.
• Collaborate with developers, product owners, and support teams during sprint planning, standups, and release cycles.
• Support test automation efforts by creating, maintaining, and executing automated test scripts where applicable.
• Perform API testing using tools such as Postman, REST Assured, or similar.
• Conduct cross-browser, cross-device, and cross-OS testing (Windows, Android, iOS, cloud-based apps).
• Support performance, load, and basic security testing as required.
• Participate in release readiness reviews and provide clear go/no-go recommendations based on test results.
• Document test results, coverage, and quality metrics, and communicate risks to stakeholders.
• Contribute to continuous improvement of QA processes, standards, and test documentation.
• Follow company standards for data security, PCI compliance, and change management.

Qualifications

• Matric required; a diploma or bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.
• 2+ years of experience in software testing, QA, or a similar role.
• Solid understanding of the SDLC, STLC, and Agile/Scrum methodologies.
• Hands-on experience writing test cases, executing test runs, and logging defects.
• Experience with bug-tracking and test management tools such as Jira, Azure DevOps, TestRail, Zephyr, or Xray.
• Working knowledge of SQL for data validation and back-end testing.
• Familiarity with API testing tools (Postman, Swagger, REST Assured).
• Basic understanding of networking concepts (Wi-Fi, LAN, IP addresses, connectivity troubleshooting).
• Strong verbal and written English communication skills.
• Strong analytical, problem-solving, and organizational skills, with a sharp eye for detail.
• Willingness to work US-aligned hours as part of a rotating schedule.

We are seeking a detail-oriented and quality-driven Software Testing Analyst in a contract position to ensure the reliability, functionality, and performance of our POS systems, payment terminals, and related software solutions. This role is responsible for designing test cases, executing manual and automated tests, identifying defects, and collaborating with development, product, and support teams to deliver high-quality releases to our retail, restaurant, hospitality, and payments customers.

The ideal candidate has strong analytical and problem-solving skills, a solid understanding of the software development lifecycle (SDLC), and hands-on experience testing web, mobile, and hardware-integrated applications — ideally in POS, payments, or retail technology environments.

Key Responsibilities

• Review business requirements, user stories, and technical specifications to design clear, comprehensive test cases and test plans.
• Execute functional, regression, integration, smoke, sanity, UAT, and end-to-end tests across POS software, payment terminals, and peripherals.
• Perform hardware-integrated testing across printers, scanners, cash drawers, card readers, and other POS peripherals.
• Test payment flows, including card-present, card-not-present, refunds, voids, tips, and settlement scenarios.
• Log, track, and retest defects in a bug-tracking system, with clear reproduction steps, screenshots, logs, and severity ratings.
• Collaborate with developers, product owners, and support teams during sprint planning, standups, and release cycles.
• Support test automation efforts by creating, maintaining, and executing automated test scripts where applicable.
• Perform API testing using tools such as Postman, REST Assured, or similar.
• Conduct cross-browser, cross-device, and cross-OS testing (Windows, Android, iOS, cloud-based apps).
• Support performance, load, and basic security testing as required.
• Participate in release readiness reviews and provide clear go/no-go recommendations based on test results.
• Document test results, coverage, and quality metrics, and communicate risks to stakeholders.
• Contribute to continuous improvement of QA processes, standards, and test documentation.
• Follow company standards for data security, PCI compliance, and change management.

Qualifications

• Matric required; a diploma or bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.
• 2+ years of experience in software testing, QA, or a similar role.
• Solid understanding of the SDLC, STLC, and Agile/Scrum methodologies.
• Hands-on experience writing test cases, executing test runs, and logging defects.
• Experience with bug-tracking and test management tools such as Jira.
• Working knowledge of SQL for data validation and back-end testing.
• Familiarity with API testing tools (Postman, Swagger, REST Assured).
• Basic understanding of networking concepts (Wi-Fi, LAN, IP addresses, connectivity troubleshooting).
• Strong verbal and written English communication skills.
• Strong analytical, problem-solving, and organizational skills, with a sharp eye for detail.
• Willingness to work US-aligned hours as part of a rotating schedule.

Preferred Skills

• Prior QA experience in POS, payments, fintech, SaaS, or retail/hospitality technology.
• Experience with test automation tools and frameworks such as Selenium, Cypress, Playwright, Appium, or TestNG.
• Familiarity with CI/CD pipelines and tools such as Jenkins, GitHub Actions, GitLab CI, or Bitbucket Pipelines.
• Exposure to performance testing tools (JMeter, k6, LoadRunner).
• Knowledge of payment processing, EMV, PCI DSS, and merchant services.
• Experience testing on Android and iOS devices and POS hardware.
• Basic scripting skills in Python, JavaScript, or Java.
• ISTQB Foundation Level or equivalent QA certification.

Work Environment

This position is office-based in Cape Town (no remote or hybrid). The role requires regular use of computers, POS hardware, test environments, and collaboration tools. Standard shifts are in US Estern Time, with some weekend coverage required during major releases.

Success in This Role Looks Like

• Releases go out with high quality, minimal defects, and clear test coverage.
• Defects are identified early, well-documented, and quickly resolved.
• Test cases and documentation are kept current, structured, and easy to reuse.
• Strong collaboration with developers, product owners, and support teams.
• Continuous improvement of QA processes, automation coverage, and release confidence.

Benefits

• US Holidays
• Late evening / night