Solar Technical Support Specialist
Hanchu Energy South Africa (Pty) Ltd
Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
This is a full-time role for a Technical Support Specialist, located in different provinces in South Africa . The Technical Support Specialist will be responsible for providing technical support, pre-sales support, aftersales support, troubleshooting issues, ensuring customer satisfaction, and conducting analytical tasks. The role requires responding to customer inquiries, resolving technical problems, and maintaining a high level of service.
Travelling and overtime work may be required from time to time.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills
- Customer Support and Training skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively in an on-site or off-site environment
- Experience in the energy storage industry
- Relevant tertiary qualification - Formal Electrical Qualification
- Trade Test Certificate
- Experience in commissioning installations and projects is an advantage
- PV Green Card is an advantage
Job Types: Full-time, Temp to perm
Application Question(s):
- Which province are you located in?
Experience:
- Solar Technical Support: 2 years (Required)
License/Certification:
- driver's license (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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