Spa Attendant

As a Spa Attendant at Mount Nelson, A Belmond Hotel, you enhance the guest experience by providing immersive, therapeutic, and ambient service that elevates relaxation and tranquility to a new level. In this role, you will provide the highest quality services. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include:

• To clean, service and maintain all areas of the Spa and public areas.
• Assist Spa therapists by replenishish supplies such as bathrobes and linens in between treatments.
• Adhere to the cleaning guidelines and to ensure all public areas in the Spa are clean and inspected according to departmental standards.
• To ensure that hygiene standards are adhered to at all times & disinfecting the treatment surfaces & equipment between treatments as per laid down standards & procedures.
• To ensure that the spa is neat, clean & tidy at all times & help in retaining the aesthetic beauty of the same.
• Notify management of occurring deficiencies or needs for repairs.
• Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc).
• To report and safeguard all lost property ensuring it is all handed in and logged daily.
• Complete the weekly and monthly task lists as assigned by the supervisor.
• Maintain hygiene standards throughout the Spa by ensuring constant cleaning and sanitising of all touch points.
• Ensuring that all the changing areas are clean, tidy and stocked with towels and bathrobes.
• Ensuring that cleanliness standards are maintained at all times both front of Spa and back of Spa.
• Clean, stock and supply the Spa Conservatory

Requirements What You Bring:

• High school diploma or equivalent is advantageous.
• 1-2 years previous experience in a similar position advantageous.
• Good attention to detail.
• Customer-oriented.
• Knowledge of a variety of cleaning products and equipment.
• Excellent organisational skills.
• Able to complete tasks on time with minimal supervision.

Benefits What We Offer:

At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.