Spanish Support Specialist
Outsource-x
Somerset West, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Spanish Speaking Customer Support Agent
Job Description and Duties
As a Customer Service Agent, you will be the first point of contact for supply and demand-related
customer support inquiries for our Spanish -speaking clients. The ideal candidate will be an effective
communicator, an analytical problem solver, and the ability to thrive in a fast-paced environment.
You will be joining a fantastic multinational team, working alongside Dutch, Portuguese , French, Italian, and English Agents.
Client Spec:
UK-based SaaS client, very dynamic, and fun with a huge emphasis on staff well-being.
Responsibilities:
Manage incoming client contacts and escalations with compassion and proactivity in order to prioritize their needs and provide unique solutions to problems.
Process both client-generated and internally generated service request tickets within specified delivery times.
Administrative support to certify client details and alter any incorrect information within our stakeholder’s client database.
Flexibility to take on additional tasks as directed by Team Leader.
Requirements:
Qualifications & Experience
Minimum 1-2 years of experience in customer support or client-facing roles, preferably in a multinational environment.
Required Language Thresholds:
Spanish (Level C1/C2)
English (Level B2)
The position is in office.
Office location: Somerset West, Western Cape
Working Hours: 09:00 - 18:00 Mon - Sun (Shift Rotation)
Job Type: Temporary
Pay: R15 000,00 - R25 000,00 per month
Experience:
- Customer Support: 2 years (Required)
Language:
- Spanish (Required)
Location:
- Somerset West, Western Cape 7130 (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Somerset West?
Many customer service roles in Somerset West are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Today