Specialist: Business Value & Benefits Analysis

Job Advert Summary

Role purpose:

The Business Value / Benefits Analyst is responsible for enabling value-driven delivery across the Eduvos Enterprise PMO by supporting the definition, baseline, tracking, reporting and realisation of benefits across strategic and prioritised initiatives.

The role provides analytical, reporting, governance enablement and demand intake support to ensure that projects and programmes are not only delivered, but that the intended business outcomes, operational improvements, efficiencies, risk reduction, experience improvements and strategic enablement benefits are measurable, visible and governed through the E-PMO operating model.

The role is also a key operational support capability within the Single Front Door demand management process. It supports intake quality, triage preparation, prioritisation scoring inputs, benefit assessment, routing visibility and demand pipeline reporting so that the E-PMO can manage institutional demand consistently and transparently.

Minimum Requirements

Qualifications / Education / Certification**:**

• Relevant Degree in Business, Information Systems, Project Management, Finance, Data Analytics, Business Analysis or a related field.
• Preferred certifications: MoV / Benefits Management, PMP / PRINCE2 / AgilePM Foundation, Business Analysis certification, Power BI / Data Analytics certification.
• Equivalent relevant experience in PMO, portfolio reporting, benefits tracking, governance analytics or value management may be considered.

Experience:

• 3-5 years' relevant experience in PMO, portfolio reporting, business analysis, benefits tracking, project governance, demand management, reporting analytics, financial/value analysis or a related environment.
• Demonstrated experience supporting governance reporting, stakeholder follow-up, dashboards, demand intake, benefits tracking or portfolio/project controls.
• Experience using PPM/EPPM tools, Microsoft 365, Excel and reporting/dashboard tools such as Power BI would be advantageous.
• Experience in Higher Education, IT-enabled transformation or complex multi-stakeholder environments would be advantageous.

Duties and Responsibilities

Demand Management & Single Front Door Intake Support

• Support the day-to-day operation of the Single Front Door intake process for technology, operational, strategic, analytical, reporting, transformation and project demand.
• Review incoming demand submissions for completeness, quality and minimum information requirements, including business problem, desired outcome, urgency, impacted area, affected system, dependency, timing and expected value.
• Prepare intake items for triage by consolidating background information, stakeholder inputs, affected systems, expected benefits, known risks, delivery complexity and capacity considerations.
• Assist with demand classification recommendations by analysing whether requests may be strategic projects, standard projects, enhancements, operational changes, data requests, reporting requests, vendor-related demand or BAU activities.
• Support prioritisation scoring inputs by assessing strategic alignment, business value, risk reduction, compliance drivers, complexity, urgency and capacity impact.
• Maintain visibility of the demand pipeline, including new intake, awaiting triage, under assessment, assigned, deferred, rejected and routed items.
• Track demand routing outcomes and ensure decisions are reflected in Monday.com / EPPM governance views where applicable.
• Provide demand pipeline reporting to support capacity planning, prioritisation discussions and governance forums.

Benefits Realisation & Value Management

• Define, document, baseline and track expected benefits for approved projects and programmes.
• Work with Sponsors, Business Owners, Project Managers and delivery teams to define measurable success criteria, value drivers and benefit KPIs at initiation / planning stage.
• Maintain the Benefits Tracker for initiatives where benefits tracking is required, including benefit owner, baseline, target, measurement timing, evidence source and realisation status.
• Track financial and non-financial benefits including efficiency gains, risk reduction, compliance improvement, learner / staff experience improvement, enablement benefits, cost optimisation and operational performance improvements.
• Identify benefits realisation risks, data gaps, delayed measurement, weak ownership or unclear benefit definitions and escalate through the appropriate E-PMO governance route.
• Support post-implementation reviews to confirm whether intended benefits were achieved and capture lessons learned for future initiatives.
• Support quarterly benefits reviews with Business Owners and Sponsors.

Portfolio Reporting, Analytics & Dashboarding

• Produce consolidated portfolio reporting and insights for the Senior Manager: Enterprise Projects, National Manager, SteerCo, MBRs and other governance forums.
• Maintain E-PMO dashboards, scorecards and reporting views in Monday.com and Power BI / Fabric where applicable.
• Analyse portfolio trends across delivery status, RAG health, milestones, overdue actions, RAID themes, dependencies, priority levels, expected benefit, benefits tracking requirement and delivery capacity indicators.
• Provide early visibility of governance risks, stale updates, incomplete fields, reporting inconsistencies, benefits gaps and portfolio data quality issues.
• Support the quarterly portfolio review process by ensuring initiative status, risk profile, benefits data and reporting information are current and decision-ready.
• Translate portfolio data into clear, concise insights that support decision-making rather than only producing activity reports.

Functional and Behavioural Competencies

Functional Competencies:

• Benefits realisation management and value measurement.

Portfolio reporting, PMO analytics and dashboarding.

• Understanding of project lifecycle, RAID, dependencies, stage gates and PMO controls.

Financial and non-financial benefits analysis.

• Data quality assurance, reporting integrity and attention to detail.
• EPPM/PPM tools, Monday.com, Microsoft 365, Excel, Power BI/Fabric, Teams and SharePoint.

Behavioural Competencies:

• Analytical thinking and attention to detail.
• Stakeholder orientation and professional follow-up discipline.
• Structured problem solving and sound judgement.
• Integrity, data discipline and evidence-based reporting.
• Collaboration and ability to influence without authority.
• Clear written communication and executive reporting ability.
• Resilience and comfort working across ambiguous demand and competing priorities.
• Continuous improvement mindset and value orientation.