Specialist – Employee Relations

Job Purpose

The Specialist, Employee Relations, is responsible for assisting the Company in utilizing best practices when addressing employee relations issues, and for identifying and working to correct issues affecting the workplace and provide support during workplace investigations, grievance and disciplinary procedures. Develop and deliver various trainings to increase the supervisory competency and employee engagement. The Specialist will additionally interpret and provide guidance to the Company and its employees in terms of the LRA, BCEA, SDA, EEA, Code of good practices, SAAT employment policies and procedures including Collective agreements.

Principal Accountabilities

To manage all disciplinary and grievance hearings including all labour related disputes in order to ensure effective dispute resolution:

Monitor and ensure speedy resolution of grievance and disciplinary hearings, workplace investigations and suspensions;

Represent the company at the CCMA in conciliations and arbitrations and/or any other relevant forum that deals with labour related disputes;

Brief/instruct attorneys in respect of CCMA or Labour Court processes on behalf of the company, as required;

Resolve all labour disputes at the lowest possible level;

Research and monitor legislation and case law in the field of labour relations; and

Assist in the resolution of interest disputes as well as give direction and support during strikes.

To provide an advisory service to manager in order to coach and guide them in

ER matters

Assist managers in compiling charges for and Disciplinary Hearings;

Coach and guide Line Managers to present Disciplinary hearings, Grievances and Disputes;

Identify needs of managers, i.e. training needs, knowledge of collective agreements and bargaining agreements; and

Provide training on basic Labour Law, Co Policies and Procedures in line with best practice;

Consult and advise HR business partners on all ER issues e.g. disciplinary, grievance, incapacity and operational requirements processes;

Create awareness and educate line management and other stakeholders in the application of policies and procedures in line with business objectives and on relevant labour legislation; and

Facilitate/assist with conflict resolution.

To assist the employee relations manager with regards to administration for the ER department in order to ensure orderly collective bargaining, accurate and efficient arrangements and recordkeeping are maintained

Compile reports and update case records in conjunction with the ER Administrator;

Ensure collective bargaining and/or consultation with unions on behalf of the company;

Assist in the preparation for labour and management consultation meetings and collective bargaining;

Attend and/or facilitate in meetings between line management and labour;

Develop and align HR policies and procedures to support the HR plan;

Monitor compliance with labour legislation and align employment policies, practices and procedures with legislation;

Ensure sound labour relations between the company and trade unions; and

Draft collective agreements.

To keep abreast of all relevant legislation and regulations in order to maintain a current working knowledge

Keep abreast of Labour legislation, best employment Practices e.g. Policies and Procedures;

Identify ER Training needs and trends for HR and line management and develop and present training programs;

Update all relevant Policies and Procedures in the Company and do research on employment and case law;

Advise and keep management abreast of all Labour Legislation updates as well best employment practises;

Adhere to all Collective Bargaining Council agreements, and all policies and legislation;

Research legislation or practice as needed to support negotiations and cases, especially previous case precedents; and

Monitor adherence to policy and legislation and escalate problems.

Risk detention mitigation:

Apply employee and labour relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs.

To measure and monitor the ER needs within SAAT in order to offer support where required

Identify ER training needs for Line and HR Management and identify relevant training programs to meet the needs;

Align and monitor Employment Equity Plans;

Monitor support and guide Team Leaders and Managers during Picketing and strike actions;

Monitor all Union representative appointments to ensure that a free and fair process has taken place;

Train line managers on labour relations legislations, policies and procedures; Give advice and professional guidance and liaise with all levels of management, employees and unions; and ensure the Company complies with all relevant labour laws.

Qualifications & Experience

Diploma or Degree in Labour Law/Industrial Relations/Labour Relations or equivalent - Essential

LLB or Labour Dispute Resolution Practice - Advantageous

Drivers Licence with own vehicle - Essential

Employee Relations experience - 5+ years - Essential

Understanding of CCMA case management - 3+ years - Essential

Understanding of Human Resources - 3+ years Essential

ER Experience in aviation industry - 2+ years - Advantageous

Knowledge and Skills

Knowledge of labour/employment legislation acts - advanced

Human resources policies, practice and procedures - advanced

Employment Equity Strategy Development - advanced

Labour Relations Act - advanced

Basic Conditions of Employment Act - advanced

Health and Safety Act - advanced

Skills Development Act - advanced

CCMA rules of conduct - advanced

Employment equity act and related regulations - advanced

BBBEE regulations and related information - intermediate

Constitution - advanced

Negotiation skills - advanced

Conflict management - advanced

Planning and organising - advanced

Interpersonal skills - advanced

Dispute resolution - advanced

Facilitation and Training Skills - advanced

Technical skills - advanced

Report writing - advanced

Research skills - advanced

Attributes

Analytical Thinking

Conceptual Thinking

Information Seeking

Achievement Orientation

Initiative

Organisational Awareness

Impact and Influence

Teamwork and Cooperation

Customer Service Orientation

Integrity

Ethical

Research

Emotionally Intelligent

Reporting

Brand image of SAAT

Adhere to SAAT Policies and Procedures

Stakeholder Relationships

Flexibility and Adaptability

Drives Results

Maintain a high degree of confidentiality

Additional Information