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Specialist: Finance and Insurance (F&I)| Auto Pedigree | Pinetown

Motus

Pinetown, KwaZulu-Natal

Salary not listedFull-time · Posted 1 weeks ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Are you an F&I Specialist ready to take the next step in your career? Auto Pedigree is looking for a skilled Finance and Insurance Specialist with proven motor industry experience and the required regulatory and legislative compliance. Join our reputable and high‑performing team at the Pinetown branch and contribute to a dealership known for excellence and growth.

Minimum Experience

  • Proven experience as an F&I Manager in automotive retail.

Minimum Qualification

  • Grade 12
  • Completed RE5
  • NCA Accreditation
  • Completed Class of Business (COB)
  • Up to date Continuous Professional Development (CPD) hours for all cycles

Minimum Requirements

  • A code 08 unendorsed driver’s license and own transport
  • Strong knowledge of vehicle finance products, insurance offerings, and relevant legislation (NCA, FAIS).
  • Maintain minimum qualification requirement as determined by DOFA

Important to note: successful candidate will need to be willing to work weekends and/or overtime from time to time for month end if required to do so.

Job Outputs:

  • Sell, manage, and promote insurance and aftersales products, including GAP, vehicle insurance, warranties, and service plans.
  • Ensure all finance and insurance transactions comply with the National Credit Act (NCA), FAIS regulations, and internal governance processes.
  • Accurately process and submit all finance and insurance contracts, maintaining error-free documentation.
  • Implement, monitor, and enforce policies, procedures, and processes to maximize back-end profits while remaining fully compliant with legislation.
  • Educate and advise customers on finance and insurance options to enhance customer experience, satisfaction, and retention.
  • Represent the dealership professionally in all financial product and service interactions.
  • Identify, address, and report any incidents of non-compliance promptly.
  • Drive revenue growth by increasing F&I sales and expanding the dealership’s customer base.

Competencies:

  • Ability to communicate professionally at multiple levels
  • Highly proficient in Excel with a fair knowledge of Microsoft Suite of products
  • Excellent analytical skills
  • Planning, monitoring, evaluation and reporting.
  • Meticulous attention to detail, personal presentation and punctuality required
  • Problem-solving
  • Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time.

Assertiveness to ensure compliance
*

Personal Attributes:

  • Committed
  • Professional
  • Resilient
  • Deadline driven
  • Hardworking
  • Proactive, results-driven individual with a track record of success in area of accountability.
  • Ability to deal with colleagues in a professional, diplomatic, polite and rational manner even when
  • under pressure.
  • Customer sensitivity
  • Open to feedback: receiving constructive feedback and providing constructive feedback

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Pinetown?

Many customer service roles in Pinetown are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 weeks ago

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