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Specialist Marketing Operations Samples and Showrooms (Contract) - EM SouthExpired

adidas

Cape Town, Western Cape

This listing has expired and may no longer accept applications. We keep it for reference. Browse the Cape Town and similar jobs below for live openings.
Salary not listedFull-time · Posted 2 weeks ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:

  • Support the Manager MOPS SOUTH to build and streamline Cluster GTM processes into a unified/integrated EM go-to-market approach and calendar.
  • Coordination & execution of all aspects of the SOUTH Go-to-Market Process with regards to Samples and Showrooms

KEY RESPONSIBILITIES:

  • Plan and coordinate GTM sample handling timelines and showroom preparation activities.
  • Ensure timely readiness of seasonal showroom set-up and merchandising execution.
  • Receive, track and manage all footwear, apparel and accessories samples.
  • Maintain sample master files, documentation and related reporting.
  • Responsible for sample invoicing, crediting and allocation to relevant functions.
  • Act as the key contact for all sample management related matters.
  • Coordinate local and international shipping, courier management and sample tracking.
  • Manage and maintain the sample room including administration, controls, security and stock accuracy.
  • Coordinate temporary showroom support staff and assist with onboarding and training.
  • Support bi-annual sample clearance activities and inventory clean-up processes.
  • Assist with planning and execution of local production content creation and upload.
  • Support implementation and execution of end-to-end GTM processes and milestones.
  • Assist and support other Marketing Operations ad hoc activities as required.

KEY RELATIONSHIPS:

  • Cluster Merchandising Teams (BUs, DTC)
  • Other Cluster Teams, e.g. Sales, Customer Service, Purchasing
  • EM MOPS
  • EM IT, Business Solution, Business Intelligence

KPIS:

  • Adherence to defined timelines, completeness of content delivered
  • Project delivery: agreed timelines, budgets and impact assessed

KEY RELATIONSHIPS:

  • EM South Sales & Marketing Teams
  • Finance, Retail and Commercial Teams
  • Global and Regional Marketing Operations Counterparts
  • External Couriers and Service Providers
  • Temporary Showroom Staff

KNOWLEDGE, SKILLS AND ABILITIES:

  • Advanced Excel skills
  • Strong attention to detail
  • Ability to manage multiple priorities and deadlines
  • Strong stakeholder engagement and communication skills
  • Experience with inventory, sample or product management processes

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

  • Grade 12 / Matric
  • 3-5 years relevant experience in sample management, product operations, merchandising or marketing operations
  • Experience supporting GTM processes and/or showroom operations preferred

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE: Specialist Marketing Operations Samples and Showrooms (Contract) - EM South BRAND: LOCATION: Cape Town TEAM: Brand Management & Communications STATE: WC COUNTRY/REGION: ZA CONTRACT TYPE: Temp NUMBER: 547786 DATE: Jul 30, 2026

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted 2 weeks ago

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