Staffing & Mobility Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Key Responsibilities

Including but not limited to:

Staffing Strategy & Deployment (50%)

End-to-End Deployment & Execution

• Own and manage the execution of the full deployment process for all consulting cohorts, including seasonal programmes (Summer Associates, Visiting Associates) and strategic projects.
• Maintain acute awareness of business priorities and pipeline; understand case objectives and skills needs; continuously engage with senior stakeholders to shape staffing options.
• Balance business needs with individual preferences, promotion timing, visa and mobility factors, and Career Development (CD) messages; ensure equity, performance, development, and diversity are considered at team and portfolio levels.
• Serve as the go-to contact for consulting talent: discuss preferences and development goals, advise on trade-offs, communicate decisions and rationale, and set and enforce staffing policies.
• Oversee the weekly voting process in SAM, ensuring that all requests are in ahead of the weekly deadline and are accurately reflected; and analyse the recommendations from the Teambuilder algorithm to ensure the best-fit consulting staff are confirmed for each case based on A/C preferences, PPL preferences, and prior PA experience.
• Lead or participate in weekly portfolio reviews and case requirement discussions with leadership teams (OL/Staffing MDP Lead).
• Coordinate teaming survey setup, cadence, and coaching follow-ups; monitor trends and escalate risks.
• Drive strategic projects to improve staffing processes and satisfaction, using People Survey results as input.
• Coordinate with the Staffing Associate across the staffing process (BD allocations, SAM confirmations, communicating staffing availability and decisions), guiding their weekly priorities and having regular development chats.

Consulting Cohort Coverage & Programmes

• Manage deployment for seasonal programmes (SumA/VA) to create well-matched experiences that support conversion and learning outcomes.
• Partner with Recruiting and P&D to align start dates, onboarding, and integration plans; track allocations and ramp-up of experienced hires, SIIP/ECT, and transfers.

Pipeline Management & Forecasting

• Maintain up-to-date visibility of opportunities via ClientView and PA inputs, and give insight into upcoming capacity constraints based on pipeline
• Co-lead pipeline calls for A/Cs and PPLs with Staffing HR Associate to give more detailed visibility on upcoming cases
• Keep up to date view of sold and high-probability pipeline on Staffing trello
• Translate pipeline insights into staffing actions, risk flags, and mitigation plans.

Reporting, Analytics & Systems Ownership

• Ensure data completeness and accuracy across staffing tools: SAM, Teambuilder, ClientView, Reporting dashboards, Workday Time-Off, INFOex (case archiving), Trello, and Honestly (teaming surveys).
• Publish weekly staffing, availability, and billability views for leadership and portfolio transparency; contribute to Office, LT, and PPPL meeting materials.
• Partner with Finance on timesheet billing checks and financial allocation accuracy; ensure leave and adjustments are captured correctly.
• Continuously improve processes, policies, and systems; pilot enhancements and share best practices.

People Development, CDC & Talent Programmes

• Participate in the Career Development Committee (CDC) as required for A and C cohorts; reinforce CD messages through staffing decisions and development discussions.
• Provide coaching and career support on experiences, mobility, and capability building; identify stretch opportunities and mentor high-potential talent.
• Contribute to onboarding content and working norms sessions for new joiners and transfers; ensure local staffing guidelines are current.

Africa Staffing Team Oversight (Lagos)

• Lagos HR Specialist: Lead operations: Set day-to-day priorities, QA, and approve complex end-to-end decisions
• Coach the Lagos HR Specialist: Weekly 1:1s; define goals (cycle time, data completeness, forecast accuracy, utilisation); give real-time feedback; build influence, conflict-resolution, and storytelling skills; ensure mastery of SAM, ClientView, AI Tools, Workday Time-Off, INFOex, Honestly.
• Regional rhythm & governance: Run a weekly Africa huddle; align on demand and supply, COS opportunities, and risks; manage coverage plans, leave rotations, and escalations.

Mobility & Immigration Management (50%)

Strategy, Forecasting & Governance

• Lead mobility forecasting and long-term reporting, providing clear visibility into inbound and outbound talent flows.
• Shape and maintain the South Africa mobility strategy in line with global policies, business needs, and local legislation.
• Provide regular mobility updates to leadership, highlighting risks, trends, and improvement opportunities.

Cross-Office Staffing (COS) & Mobility Operations

• Review and oversee inbound and outbound transfer applications through Pathways, taking ownership of the full mobility pipeline.
• Provide guidance on mobility programmes (short-term assignments, transfers, exchanges) and ensure approvals and stakeholder alignment prior to confirmation.
• Ensure successful transfer integration, including pre-arrival coordination and post-arrival check-ins; monitor outcomes and address issues for relocated staff.
• Review transfer memos and salary data for inbound transfers via AssignmentPro.
• Represent the office in regional staffing calls; own COS-related coordination and reporting.
• Coordinate with Mobility HR Associate across Mobility operations, overseeing their work, setting weekly priorities and having regular development chats.

Immigration & Compliance

• Manage end-to-end immigration processes for South Africa, overseeing visa applications, renewals, and status changes for all foreign nationals that are either permanently employed in JNB, transferring to JNB, or cross-office staffed in JNB; supported by the Mobility HR Associate.
• Ensure full compliance with South African immigration legislation and BCG policies, proactively managing risk and escalation.
• Maintain accurate documentation, records, and audit-ready files for all mobility and immigration activities.

Vendor, Budget & Project Management

• Act as project manager oversight for the immigration vendor, driving accountability, efficiency, and service excellence against agreed SLAs.
• Oversee the South Africa mobility budget, including vendor costs, relocation support, and related expenses; ensure disciplined, ROI-focused spend.
• Track and report on vendor performance, identifying and implementing process and service improvements.

Analytics, Reporting & Continuous Improvement

• Build and maintain dashboards and reports that track mobility volumes, timelines, costs, and key risk indicators.
• Use data to identify bottlenecks, policy gaps, and improvement opportunities, and translate insights into concrete a