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Static Data Officer - Investor Services

ABSA BANK LIMITED

Johannesburg, Gauteng

Salary not listedFull-time · Posted Yesterday

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

We have an exciting opportunity for a Static Data Officer to be accountable for the end-to-end executing, maintenance, and governance of static data across Investor Services in South Africa and the Africa Regions. The role ensures the accurate creation and maintenance of client accounts, financial instruments, market data, and manual data loadings, while supporting regulatory compliance, operational efficiency, and service excellence.

The incumbent plays a critical role in safeguarding data integrity by ensuring that account openings, amendments, and closures are processed accurately and within agreed service levels. The role also supports market data governance, operational risk controls, audit requirements, and adherence to regulatory obligations.Job Description

Your key accountabilities will include the following;

  • Managing account openings, maintenance, and closures across multiple systems.
  • Creating and maintaining client, account, financial instrument, and market static data.
  • Processing manual data loadings accurately and within SLA timeframes.
  • Monitoring and governing market data to ensure accuracy and completeness.
  • Performing quality checks to maintain data integrity and minimize operational risk.
  • Ensuring compliance with internal controls, regulatory requirements, and audit standards.
  • Investigating, resolving, and escalating data-related queries and exceptions.
  • Supporting client onboarding and ongoing account administration activities.
  • Contributing to operational efficiency and continuous process improvement initiatives.
  • Maintaining high standards of client service and stakeholder engagement.

If you have the relevant experience and meet the requirements below, we encourage you to submit your CV.

  • Diploma or Certificate (NQF Level 6).
  • 5 years or more Custody experience within Investor Services.
  • Knowledge of regulatory and statutory requirements, including Strate Rules.
  • Understanding of custody processes.
  • Knowledge of SWIFT message standards related to the custody industry.
  • Proven experience in a customer-facing environment.

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Yesterday

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