Store Administrator: HR & Finance

Job Advert Summary

Woolworths is seeking a dedicated Store Administrator: HR & Finance to join our Corporate Stores team. Located in a dynamic retail environment, you will play a crucial role in delivering exceptional customer service while managing HR and finance administration to ensure compliance and operational efficiency. Your responsibilities include overseeing payroll administration, attendance tracking, staff planning, and minimizing shrinkage by adhering to company policies.

We value leadership, professionalism, and strong communication skills as you engage with both internal teams and customers. This role requires flexibility to work various shifts and offers a unique opportunity to develop your career with a leading retailer known for ethical standards, employee growth, and innovation. Join Woolworths and contribute to a workplace that values quality, integrity, and customer satisfaction. Apply now to be part of a team that makes a difference every day.

Minimum Requirements

• Minimum Grade 12 certificate or equivalent NQF level qualification.
• Proven ability to work flexibly across various shifts in a retail environment.
• Experience in HR and payroll administration, including attendance tracking and staff scheduling.
• Strong knowledge of company policies, procedures, and compliance standards in HR and finance.
• Excellent communication skills, both verbal and written, with the ability to engage professionally with customers and internal teams.
• Proficient in customer service, demonstrating patience, professionalism, and problem-solving abilities.
• High level of personal integrity, honesty, and reliability aligned with organisational values.
• Good analytical and decision-making skills to manage multiple tasks and handle sensitive information accurately.
• Competency in using standard office software and systems relevant to payroll and HR functions.
• Previous experience in a retail or corporate store environment will be advantageous.

Duties and Responsibilities

• Deliver exceptional customer service by greeting and assisting customers professionally and promptly handling inquiries.
• Manage HR administration tasks including attendance registers, payroll processing, and staff scheduling in compliance with company policies.
• Maintain accurate payroll documentation for new hires, terminations, internal transfers, and special payments such as overtime and leave.
• Capture and update staff details on the staff planner, run weekly staff scheduling, and generate exception reports to ensure optimal staffing levels.
• Monitor and report any incidents of shrinkage or dishonesty in accordance with company procedures and escalate as required.
• Support risk compliance by compiling and submitting weekly and monthly risk analysis reports.
• Uphold personal leadership by adhering to attendance, dress code, and workplace discipline standards.
• Communicate effectively with internal teams and external customers, maintaining professionalism in written and verbal interactions.
• Use relevant office software and systems to ensure smooth HR and finance administrative operations.
• Demonstrate flexibility by working varied shifts to support business needs and maintain service continuity.