Store Assistant: Stockroom (SOMERSET MALL S/WEST)

Job Advert Summary

Join Woolworths as a Store Assistant: Stockroom and be part of a leading retail team committed to exceptional customer service and efficient stock management. Located within our Corporate Stores division, this role involves maintaining an organized and hygienic stockroom to optimize stock movement, processing returns and waste according to company policies, and supporting smooth store operations. You'll interact with internal customers, ensuring timely responses and a friendly attitude.

At Woolworths, we value teamwork, personal responsibility, and integrity, offering a dynamic work environment with opportunities for growth. If you hold a Grade 12 or equivalent, have retail or FMCG stockroom experience, and are flexible with shifts, we encourage you to apply and contribute to our respected brand that stands for quality, sustainability, and community focus. Join us to develop your skills in a supportive environment where customer service and operational excellence are our priorities.

Minimum Requirements

• Minimum Grade 12 or equivalent National Qualifications Framework (NQF) level
• Previous experience in a retail or Fast Moving Consumer Goods (FMCG) stockroom or receiving environment highly desirable
• Ability and willingness to work flexible shifts as required by store operations
• Basic product knowledge relevant to stockroom inventory and retail merchandise
• Strong communication skills for effective interaction with internal customers and team members
• Good numeracy and literacy skills to handle stock records and related documentation accurately
• Ability to follow company policies and procedures to maintain an organized, hygienic, and safe stockroom environment
• Demonstrated customer service orientation, including friendliness, responsiveness, and attention to customer needs
• Basic planning, organizing, and detail orientation skills to ensure efficient stock handling and adherence to quality standards
• Personal reliability and integrity, with a commitment to attendance, dress code, and ethical conduct in the workplace

Duties and Responsibilities

• Maintain an organized, hygienic, and safe stockroom environment following company policies and OHASA standards.
• Efficiently process stock movements including returns (RTVs), inter-branch transfers (IBTs), and waste in compliance with Woolworths guidelines.
• Provide exceptional customer service by responding promptly and courteously to internal customer requests and inquiries.
• Ensure accurate stock handling through basic product knowledge and adherence to inventory procedures to minimize shrinkage.
• Support store operations by keeping the sales floor and back areas clean, safe, and well-stocked;
• Observe and report any acts of dishonesty, shrinkage, or fraud to management or the designated hotline.
• Demonstrate personal leadership by adhering to attendance, dress code, and ethical standards consistently.
• Participate actively in team meetings and contribute to setting goals and work schedules to enhance team effectiveness.
• Maintain accurate stock records and documentation, utilizing good numeracy and literacy skills.
• Perform all duties with attention to detail, ensuring compliance with quality standards and efficient stockroom operation.