Store Assistant: Stockroom

Job Advert Summary

Join Woolworths as a Store Assistant: Stockroom and be part of a leading retail team committed to exceptional customer service and efficient stock management. Located within our Corporate Stores division, this role involves maintaining an organized and hygienic stockroom to optimize stock movement, processing returns and waste according to company policies, and supporting smooth store operations. You'll interact with internal customers, ensuring timely responses and a friendly attitude.

At Woolworths, we value teamwork, personal responsibility, and integrity, offering a dynamic work environment with opportunities for growth. If you hold a Grade 12 or equivalent, have retail or FMCG stockroom experience, and are flexible with shifts, we encourage you to apply and contribute to our respected brand that stands for quality, sustainability, and community focus. Join us to develop your skills in a supportive environment where customer service and operational excellence are our priorities.

Minimum Requirements

• Minimum Grade 12 or equivalent National Qualifications Framework (NQF) level
• Previous experience in a retail or Fast Moving Consumer Goods (FMCG) stockroom or receiving environment highly desirable
• Ability and willingness to work flexible shifts as required by store operations
• Basic product knowledge relevant to stockroom inventory and retail merchandise
• Strong communication skills for effective interaction with internal customers and team members
• Good numeracy and literacy skills to handle stock records and related documentation accurately
• Ability to follow company policies and procedures to maintain an organized, hygienic, and safe stockroom environment
• Demonstrated customer service orientation, including friendliness, responsiveness, and attention to customer needs
• Basic planning, organizing, and detail orientation skills to ensure efficient stock handling and adherence to quality standards
• Personal reliability and integrity, with a commitment to attendance, dress code, and ethical conduct in the workplace

Duties and Responsibilities

• Receive, check, and process incoming stock deliveries.
• Verify quantities, descriptions, and condition of stock received against delivery notes/invoices.
• Assist with unpacking, sorting, labeling, and storing stock in the correct locations.
• Maintain an organised and clean stock room environment.
• Ensure stock is stored safely according to company procedures.
• Monitor stock levels and report low stock, damages, shortages, or discrepancies.
• Conduct regular stock counts and assist with stock takes.
• Pick and prepare stock items for store replenishment or customer requests.
• Assist with moving stock using appropriate handling equipment.
• Rotate stock according to expiry dates or stock rotation procedures (FIFO where applicable).
• Ensure shelves, racks, and storage areas are neat and clearly labelled.
• Process stock transfers between departments/stores when required.
• Assist with returns, damaged stock, and write-off procedures.
• Follow health and safety standards when handling stock.
• Maintain accurate stock records and update systems where required.
• Support the sales floor team by ensuring stock availability.
• Report any stock losses, theft risks, or safety concerns to management.
• Assist with housekeeping duties in the stock room and surrounding areas.
• Provide excellent service and communicate effectively with colleagues and management.
• Perform any additional duties as required by the supervisor/manager.