Store Manager

STORE MANAGER – 5TH AVENUE FASHIO

Location: Cape Town Longstreet

Salary: Ranging from R8500.00+ per month, depending on qualifications and experience

Start Date: Immediate

Apply: recruitment@thesanhair.co.za

Closing Date: 31 September 2026

5th Avenue Fashion is looking for an experienced and motivated Store Manager to join our team in Cape Town at Longstreet.

We are looking for a customer-focused, sales-driven individual who can lead the store, deliver exceptional customer service, manage stock and operations, and consistently achieve sales targets.

Key Responsibilities

• Sales & RevenueCustomer
• ServicePOS & Cash Handling
• Stock & Merchandise Management
• Visual Merchandising
• Store Operations
• Teamwork & Leadership

Key Performance Indicators

• Achieve individual and store monthly sales targets.
• Drive sales through effective selling, upselling and cross-selling techniques.
• Promote promotions, new arrivals and featured products.
• Increase average basket size and units per transaction.
• Monitor sales performance and take action to improve results.
• Participate in sales campaigns and initiatives.
• Deliver exceptional customer service at all times.
• Greet and assist customers professionally.
• Provide product knowledge, styling advice and recommendations.
• Build strong customer relationships and encourage repeat business.
• Resolve customer queries and complaints promptly and professionally.
• Ensure customers receive a positive and memorable shopping experience.
• Accurately process transactions using the POS system.
• Handle cash, card payments, vouchers, refunds and exchanges according to company procedures.
• Ensure accurate cash-up and transaction processing.
• Maintain confidentiality and security of company and customer information.
• Receive, unpack, price, tag and replenish merchandise.
• Monitor stock levels and report discrepancies.
• Assist with stock counts and inventory processes.
• Minimise stock losses and shrinkage.
• Maintain strong product knowledge.
• Maintain high visual merchandising standards.
• Ensure merchandise is attractively and commercially displayed.
• Support seasonal campaigns, promotions and new product launches.
• Maintain excellent housekeeping and store presentation.
• Ensure fitting rooms, sales floors and stockrooms are clean and organised.
• Report maintenance and safety issues promptly.
• Safeguard company assets, stock and equipment.
• Follow all company policies, procedures, health and safety requirements.
• Work collaboratively with colleagues and management.
• Support the team during busy trading periods and events.
• Communicate effectively with staff and management.
• Participate in team meetings, product training and development.
• Achievement of monthly sales targets.
• Overall store sales performance.
• Customer service and satisfaction.
• Average transaction value and units per transaction.
• Upselling and cross-selling performance.
• POS and cash-handling accuracy.
• Stock management and shrinkage control.
• Store presentation and housekeeping.
• Attendance, punctuality and professionalism.
• Compliance with company policies and procedures.

Requirements

• Previous retail store management or supervisory experience.
• Proven sales and customer-service experience.
• Strong communication and interpersonal skills.
• Excellent organisational and time-management skills.
• Ability to work under pressure in a fast-paced retail environment.
• Strong attention to detail.
• Ability to lead and motivate a team.
• Computer/POS literacy.
• Fashion retail experience will be an advantage.

The successful candidate will be measured against:Minimum Requirements

How to Apply Send your CV to:recruitment@thesanhair.co.za Only candidates who meet the requirements will be contacted.

Closing Date: 30 September 2026

Pay: From R8 500,00 per month

Work Location: In person