Store Manager Boardwalk Mall
FARO Africa
Port Elizabeth, Eastern Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Faro is a fashion retail brand with stores across South Africa. We're hiring a Store Manager for our Boardwalk store — someone who leads from the floor, builds great teams, and takes real pride in the customer experience.
What you'll do
- Lead and coach a store team to hit sales and service targets
- Drive conversion, basket size, and repeat customer behaviour
- Maintain visual merchandising and store standards every shift
- Manage stock, shrinkage, and operational compliance
- Develop your team — identify talent and build succession
- Report on KPIs and take action without waiting to be told
What we're looking for
- 3+ years of retail management experience (preferred)
- A natural leader — warm, direct, and consistent
- Someone who holds high standards whether or not management is watching
- Strong commercial awareness and comfort with retail KPIs
- A genuine passion for customer service — not just a line on a CV
- Experience coaching and developing a team
Why Faro
- A brand with a clear identity and a strong culture
- A leadership team that invests in people who show up
- Real opportunity to grow — we promote from within
- A store where the customer experience is taken seriously
To apply:
Please note that we've moved to a new system for managing our applications. To view our current open positions and apply, head over to:
https://my.wamly.io/careers/FaroVacancies
Simply log on, browse our available vacancies, and apply directly through the platform. This helps us process applications faster and keep you updated every step of the way.
We look forward to seeing your application come through!
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Port Elizabeth?
Many customer service roles in Port Elizabeth are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday