STORE MANAGER -RESTAURANT AND CONVENIENCE STORE

IMPORTANT: THIS IS A VERY DEMANDING, HANDS-ON, LONG-HOURS MANAGEMENT POSITION. PLEASE READ THE FULL ADVERT BEFORE APPLYING.

We are looking for an exceptionally responsible, experienced and hands-on Store Manager to take full responsibility for the entire operation of a busy restaurant and convenience store.

This person will be responsible for THE ENTIRE STORE – including both the restaurant and convenience-store operations, staff, stock, customers, standards and day-to-day management.

We are looking for someone who is capable of taking complete ownership of the operation and ensuring that the store runs efficiently, professionally and profitably.

IMPORTANT: THIS IS A VERY LONG-HOURS POSITION

THIS IS NOT AN 08:00–17:00 JOB.

THIS IS NOT A MONDAY–FRIDAY POSITION.

The successful candidate MUST be prepared to work LONG HOURS, including early mornings, late evenings, weekends and public holidays.

7-DAY WORKING WEEKS WILL BE REQUIRED WHEN OPERATIONALLY NECESSARY.

The successful candidate must be prepared to work very long days and extended hours when required by the operation.

This is a position where the needs of the business will sometimes require you to be at the store for significantly longer than a standard working day.

If you are looking for a position with strictly defined office hours, PLEASE DO NOT APPLY.

If you are looking for a Monday-to-Friday, 08:00–17:00 position, THIS IS NOT THE JOB FOR YOU.

We need someone who understands that being responsible for an entire operation requires commitment, flexibility and a willingness to go above and beyond standard working hours.

KEY RESPONSIBILITIES

The Store Manager will have overall responsibility for:

• The complete day-to-day operation of the restaurant and convenience store
• Managing, supervising and motivating the entire team
• Staff scheduling, attendance, performance and discipline
• Ensuring adequate staffing levels at all times
• Restaurant service and food-quality standards
• Convenience-store operations and merchandising
• Stock ordering, receiving, rotation and control
• Monitoring wastage, shortages and stock losses
• Cash-ups and financial controls
• Controlling operating costs
• Maintaining exceptional standards of cleanliness, hygiene and presentation
• Customer service and resolving customer complaints
• Ensuring all company procedures and standards are followed
• Opening and closing procedures
• Identifying and resolving operational problems
• Ensuring the store is fully operational and properly managed at all times
• Reporting to senior management
• Taking complete responsibility for the store in the absence of senior management

Most importantly, you will be expected to lead from the front.

This is NOT a position for someone who wants to sit in an office and simply delegate.

When the restaurant is busy, the store is short-staffed or a problem needs to be dealt with, you will be expected to get involved and make sure the job gets done.

THE PERSON WE ARE LOOKING FOR

You must be:

• Highly experienced in management
• Extremely reliable and responsible
• Energetic and hardworking
• Hands-on and willing to get involved in every aspect of the operation
• Able to manage a large and demanding workload
• Able to work effectively under pressure
• A strong leader who can manage and motivate staff
• Assertive enough to deal with staff and operational problems
• Organised and extremely detail-oriented
• Able to make decisions independently
• Mature and professional
• Punctual and dependable
• Well presented
• Customer-focused
• Comfortable working very long hours
• Comfortable working weekends and public holidays
• Prepared to work 7 days a week when operationally required
• In possession of reliable own transport

Previous management experience in restaurants, hospitality, retail, convenience stores, supermarkets or another fast-paced operational environment will be highly advantageous.

PLEASE DO NOT APPLY IF:

• You are looking for a Monday–Friday job
• You are only available for standard 8-hour working days
• You are not prepared to work weekends and public holidays
• You are not prepared to work LONG HOURS
• You are not prepared to work 7 days a week when operationally required
• You do not have reliable own transport
• You do not have genuine management experience
• You are not comfortable managing staff and dealing with difficult situations
• You expect to perform only the tasks specifically assigned to you
• You are not prepared to get your hands dirty and assist wherever necessary
• You struggle to work under pressure
• You are unreliable or frequently unavailable

We are NOT looking for someone who simply wants a job.

We are looking for someone who wants to TAKE OWNERSHIP, ACCEPT RESPONSIBILITY AND MAKE THE ENTIRE STORE THEIR RESPONSIBILITY.

APPLICATION PROCESS

Please ensure that your CV clearly reflects your management experience, previous positions and responsibilities and contactable references.

Applicants MUST be available telephonically after submitting their application.

We may contact shortlisted candidates directly, and candidates who cannot be reached after applying may not be considered.

Please do not apply if you do not meet the requirements outlined above.

Only candidates who meet the requirements of this position will be contacted.

IF YOU ARE AN EXPERIENCED, HARDWORKING AND EXCEPTIONALLY COMMITTED MANAGER WHO IS READY TO TAKE FULL RESPONSIBILITY FOR A DEMANDING OPERATION, WE WANT TO HEAR FROM YOU.

Pay: From R15 000,00 per month

Work Location: In person