Store Manager Waterfall

Faro is looking for a Store Manager to lead our Waterfall mall store, taking full ownership of the store's commercial performance, team, and customer experience. This role is ideal for a hands-on retail leader who can drive sales, build a strong team culture, and uphold Faro's brand standards on the shop floor every day.

Key Responsibilities

• Drive store sales performance against targets, monitoring daily, weekly and monthly trading results
• Lead, coach and manage the in-store team, including Stock Controllers, Visual Merchandisers and sales staff
• Oversee recruitment, onboarding, rostering and performance management for the store team
• Ensure stock control processes, receiving, and stocktakes are accurately managed
• Maintain merchandising and store presentation standards in line with brand guidelines
• Manage store operations including opening/closing procedures, cash handling and health & safety compliance
• Deliver a consistently excellent customer experience and resolve escalated customer queries
• Build strong working relationships with Head Office, including Buying, HR and Regional teams
• Identify local trading opportunities and implement action plans to grow the store's performance

What We're Looking For

• Proven experience as a Store Manager or Assistant Store Manager in a fashion or lifestyle retail environment
• Strong leadership skills with a track record of building and motivating high-performing teams
• Solid understanding of retail KPIs, stock management, and store operations
• Excellent communication and problem-solving skills
• A hands-on, commercially minded approach with a strong eye for merchandising standards
• Flexibility to work retail hours, including weekends, evenings and peak trading periods

To Apply: Please note that we've moved to a new system for managing our applications. To view our current open positions and apply, head over to:

https://my.wamly.io/careers/FaroVacancies

Simply log on, browse our available vacancies, and apply directly through the platform. This helps us process applications faster and keep you updated every step of the way.

We look forward to seeing your application come through!

Work Location: In person