Store Specialist: Beauty - WBeauty Colour & Skin (Flexi 28) - Richards Bay

Job Advert Summary

Join Woolworths Richards Bay as a Store Specialist: Beauty - WBeauty Colour & Skin Flexi 28 and become part of a dynamic team dedicated to delivering exceptional customer service in a specialized beauty environment. Located within our vibrant Corporate Stores, you will engage with customers, identify their needs, and provide expert advice on beauty products. You will manage stock effectively, ensuring product availability and presentation, and contribute to achieving sales targets. This role requires strong communication, product knowledge, and personal leadership, with a focus on maintaining high standards of hygiene and shopkeeping disciplines. Woolworths values innovation, teamwork, and integrity, offering a supportive workplace where your skills and ideas are valued. We seek individuals with retail or FMCG experience, flexibility to work various shifts, and preferably a Grade 12 or equivalent qualification. Join us and enjoy a rewarding career with growth opportunities at one of the most respected retail brands. Apply now and help us enhance the beauty shopping experience for our customers.

Minimum Requirements

• Minimum education level: Grade 12 or equivalent NQF qualification.
• Relevant experience in retail or FMCG sectors, demonstrating customer service excellence.
• Strong communication skills with the ability to engage and advise customers effectively.
• Ability to work flexibly across various shifts including weekends and holidays.
• Proven selling skills with a focus on achieving sales targets and meeting customer needs.
• In-depth product knowledge, particularly in beauty products, to provide expert advice.
• Good organizational skills with attention to detail in stock management and merchandising.
• Commitment to maintaining high standards of hygiene, shopkeeping, and shrinkage control.
• Demonstrated personal leadership including punctuality, dress code adherence, and teamwork.
• Integrity and reliability in line with company values and ethical standards.

Duties and Responsibilities

• Deliver exceptional customer service by greeting, engaging, and assisting customers to identify and meet their beauty needs.
• Apply selling skills to advise customers on products, offer suitable alternatives, and achieve sales and unit targets.
• Manage stock effectively by monitoring stock movement, ensuring availability, timely launches, and proper merchandising.
• Develop and maintain in-depth product knowledge to provide expert advice and enhance the customer experience.
• Maintain high standards of hygiene, safety, and organisation across the sales floor and stock areas.
• Minimise shrinkage by reporting suspicious activity, following Red Flag processes, and working with security measures.
• Demonstrate personal leadership through punctuality, adherence to dress code, teamwork, and active participation in team meetings.
• Support team effectiveness by working cooperatively, sharing valuable input, and contributing to a positive work environment.
• Beauty Sales Experience