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Student Worker/Intern

TÜV Rheinland Group

Johannesburg, Gauteng

Salary not listedFull-time · Posted 1 weeks ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Job Description

Meets and exceeds sales targets: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan. Identifies solutions for customer needs, if necessary, with the involvement of Subject Matter Experts. Generates new leads (e.g., on fairs) and converts assigned sales leads generated by e.g., marketing or other channels. Executes customer visits and / or visits of industry events. Acquires new customers. Maintains / grows customer loyalty and ring-fences critical business through regular customer interaction and visits. Maintains positive relationships with existing customers to up -sell the service portfolio. Recovers lost customers. Documents all activities in the relevant TR IT tools (e.g., Salesforce.com). Responsible for the on-time delivery, quality and follow-up of the quotation according to the customer needs. Follows up on quotations with customer. Conducts the final negotiation of quotation and contracts with the customer in collaboration with relevant stakeholders / P&L responsible persons and in line with TR requirements. Contact for cross-BF (Business Function) / cross-BS (Business Stream) inquiries from other Sales colleagues. Monitors market and competitors. Conducts sales analytics in area of responsibility. Participates in regular sales reviews with the disciplinary Supervisor. Supports the LFM in defining the yearly sales plan. Any ad hoc tasks as requested by Management. Implement and adhere to the TÜV Rheinland South African Group management system requirements. Any ad hoc tasks as requested by Management Comply and ensure implementation of the company’s and the customer’s Quality, Health and Safety and Environmental Policies and Procedures. Ensure adherence to the HSE roles, responsibilities & accountabilities as defined in MS-0047700-HSE Roles Responsibilities & Authorities. Comply and ensure implementation of the company’s and the customer’s Quality, Health and Safety and Environmental Policies and Procedures.

Work Experience

  • No previous professional experience required.

Diversity & Inclusion

Equal opportunities are particularly important to us at TÜV Rheinland. We are committed to breaking down barriers and creating an inclusive working environment characterised by respect, diversity and genuine participation. We therefore particularly welcome applications from people with severe disabilities.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 weeks ago

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