JobsZA
Back to Cape Town jobs
Live · posted 1 weeks agoFull-time

Supervisor: Branch| Autoworx |Cape Town Airport

Motus

Cape Town, Western Cape

Salary not listed

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Opens the original listing in a new tab. Applying is free. Never pay money to get a job — report anyone who asks.

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

Job description

Job Description: Autoworx is looking for an experienced Supervisor: Branch based at our Cape Town Airport branch. This position is an ideal opportunity for someone eager to apply their leadership, and operations management experience to oversee workshop activities, ensure efficient day-to-day operations, maintain high standards of workmanship and service quality, support team development, and contribute to the continued success of Autoworx's workshop operations.

Position Overview: To assist the Branch/Regional Manager with the daily management and coordination of workshop operations, ensuring quality and service standards, operational targets, productivity, and cost requirements are achieved

Minimum Experience:

  • 3 years’ production management experience in a panel shop OR 10 years’ senior administration experience in a panel shop.
  • Advantageous: Qualified Panel Beater or Spray Painter.

Minimum Qualification:

  • Grade 12 (Matric) or equivalent.

Minimum Requirements:

  • Valid, unendorsed Code 8 driver’s license
  • Computer literacy – basic level sufficient
  • Able to communicate effectively in English, both verbally and in writing, at the required workplace standard.

Job Outputs:

Assist the Branch/Regional Manager with:

  • Monitoring and controlling the performance of the branch
  • Management, development and discipline of staff
  • Budget management.
  • Client queries and correspondence.
  • Reviewing operational process flows and enhancing them for maximum efficiency.
  • Maintaining high workshop standards and quality.
  • Ensuring all administrative processes are implemented effectively.

Skills and Competencies:

  • Strong attention to detail and commitment to high-quality standards.
  • Good leadership and people management skills.
  • Strong financial and business acumen.
  • Good decision-making and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Good time management, planning and organisational skills.
  • Good communication and interpersonal skills.
  • Physically able to move regularly between office and workshop areas and remain on their feet for extended periods.
  • Ability to work independently and as part of a team.

Behavioural & Cultural Fit:

  • Takes pride in workmanship, workshop standards, and vehicle presentation.
  • Reliable, punctual, and responsible.
  • Leads by example and takes accountability.
  • Open to receiving and providing constructive feedback.
  • Committed to continuous improvement.
  • Safety-conscious and compliant with Company policies and procedures.
  • Customer-focused, understanding the impact of quality work on customer satisfaction.
  • Supports a positive and productive team environment.

Working Conditions:

  • Office and workshop-based role with exposure to noise, dust, paint fumes and chemicals (PPE provided where required).
  • May require overtime, weekend work or shift work depending on operational needs.
  • Physically active role requiring regular standing, walking, bending and movement throughout the workshop and branch.

Found on Indeed · Posted 1 weeks ago · Last checked 5 days ago

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 weeks ago

More customer service and similar jobs in Cape Town

Todayvia Adzuna
IT Helpdesk Technician

Confidential · Cape Town, Western Cape

R10K - R10K/mo
Todayvia Adzuna
Remote Online Reservations Agent

Hospitality Jobs Africa · Cape Town, Western Cape

R22K - R24K/mo
Yesterdayvia Adzuna
Senior Civil Engineer

noa testing & certification · Cape Town, Western Cape

R2K/mo
Yesterdayvia Adzuna
Customer Experience Specialist

Confidential · Cape Town, Western Cape

R25K - R30K/mo

Get jobs on WhatsApp (free)

New jobs every morning. No spam.

Follow on WhatsApp