Supervisor/Receptionist
Urban Escapes
Sandton, Gauteng
Receptionist and front-desk roles are a popular office entry point for well-presented matriculants with good communication skills.
This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).
Job description
B&B Supervisor / Receptionist
Salary: Market Related
About the Role
We are seeking a friendly, organized, and customer-focused B&B Supervisor/Receptionist to join our team. The successful candidate will be responsible for managing front desk operations, ensuring excellent guest experiences, overseeing daily accommodation activities, and supporting the smooth running of the establishment.
Key Responsibilities
- Welcome and check in/check out guests professionally and efficiently.
- Handle reservations, bookings, cancellations, and guest enquiries.
- Answer telephone calls, emails, and online booking requests.
- Maintain accurate guest records and payment information.
- Supervise housekeeping activities and ensure rooms meet quality standards.
- Conduct room inspections and report maintenance issues.
- Resolve guest complaints promptly and professionally.
- Process payments, prepare invoices, and balance daily cash-ups.
- Ensure high standards of cleanliness, hospitality, and customer service are maintained.
Requirements
- Experience in reception and customer service roles.
- Strong communication and interpersonal skills.
- Excellent organizational and administrative abilities.
- Computer literacy, including Microsoft Office and booking/reservation systems.
- Ability to work flexible hours, including weekends and public holidays.
- Professional appearance and positive attitude.
- Supervisory experience will be advantageous.
- Previous experience in hospitality, guesthouse, hotel, or B&B operations will be advantageous.
- Fluency in English and Afrikaans will be advantageous
Skills and Attributes
- Customer-service oriented.
- Strong problem-solving skills.
- Attention to detail.
- Ability to multitask and work under pressure.
- Leadership and team management abilities.
- Reliable, honest, and punctual.
What We Offer
- Competitive salary.
- Supportive work environment.
- Opportunity for growth within the hospitality industry.
- Ongoing training and development.
Work Location: In person
Good to know
What does this receptionist job pay?
This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).
Do I need experience for receptionist jobs in Sandton?
Many receptionist roles in Sandton are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 1 weeks ago