Supply Chain Manager

Listing reference: 025616 Listing status: Online Apply by: 22 July 2026

Position summary

Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes

About our company

Clicks Group

Introduction

We have an exciting opportunity available for a Supply Chain Manager to head up our Supply Planning, Central Replenishment and Shipping teams. This role will be based at Clicks Head Office, Woodstock, Cape Town and report to the Supply Chain Executive.

Job description

Job Purpose To ensure effective inventory and planning practices, processes, technology, and resources for supply chain activities from source to store and efficient cost and inventory management across the supply chain ensuring the right stock at the right store at the right time to support availability and sales.

To manage effective DC capacity planning, order flow processes, shipping activities, system parameter tuning and an Omni planning process that supports online sales directive.

Job Objectives

• To achieve targeted Supplier Infill, DC Availability, and Store availability metrics.
• To effectively manage and monitor stock budgets, receipts (vendor infill) and inventory flow.
• To ensure effective stakeholder management and engagement in order to drive supply chain optimization projects, compliance processes and vendor collaborative forecasting and replenishment practices.
• To deliver high local and import infill to DC’s through building collaborative vendor relationships that segment vendors according to importance and to ensure appropriate operational performance (KPI: Infill local vendors and DC availability, local and import).
• To work collaboratively with suppliers to drive cost efficiencies in inbound supply chain and share supplier forecasts and performance with suppliers and categories.
• To deliver accurate and timely management reports (historical results, forecasts, budgets) on an ad-hoc, monthly, quarterly and annual basis.
• To perform ad hoc analyses as appropriate to support goals and identify opportunities for continuous improvement in order to achieve “best in practice” discipline and by analyzing sales trends, profit, FWC, WOS, aged stock and goals.
• To work collaboratively with the Demand Planning management to ensure the execution of the planned inventory spend and optimization to effectively utilize the sales history on new lines, oncers and events as well as inventory requirements.
• To collaborate with private label to develop private label supplier capacity to improve performance
• To manage the overall import process to ensure timeous delivery to Distribution Centers and to balance cost versus service (KPI: Imports on Time, imports efficiency i.e. cost per unit, Import DC Availability and DC Capacity Planning).
• To continuously check and set inbound supplier lead times and inform stock policy based on supplier performance.
• To actively manage key accounts to improve performance and enforce contract penalties for poor performance.
• To support business with all Supply Chain and Supply planning related queries and investigations.

Minimum requirements

Job related knowledge Essential

• Financial planning models and methodologies
• Retail / FMCG Supply Planning, Supply Chain and Logistics
• Data analysis models
• Vendor collaboration
• Understanding of DC operations
• Understanding of the consistent management and planning of the supplier base performance metrics, promotional planning cycle, product lifecycle, supply chain optimization for their products, business analysis and reporting
• Expert knowledge of supply chain operations including demand forecasting and replenishment
• Good understanding of Planning processes in Retail
• Experience in managing imports process Desirable
• Understanding of customer needs and wants, trends, competitive environment and market share
• Understanding Demand Planning and forecasting
• Knowledge of S&OP processes and the role it plays in ensuring alignment throughout the organization

Job related skills

• Industry insight related to supply chain management, inventory management and vendor relationship management
• Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups
• Ability to forecast inventory trends 12 – 18 months into the future
• Manage detailed processes and procedures adherence
• Business math acumen and analysis to comprehend financial information and reporting to make business decisions
• Complex decision making based on statistics, trends and opinions
• Presentation skills
• Proficiency on MS Office Excel, Word, Outlook and Power Point
• Complex Problem solving, including abilty to solve practical problems and deal with a variety of concrete varaiables in situations where oly limited standardisation exists
• Report Writing
• Retail mathematical calculations (e.g. variance to last year, percent of total, turn, Open-to-Buy)
• Strong negotiating and influencing skills
• Good People management
• Well Structured and organised
• Excellent communication skills

Desirable

• Experience operating Blue Yonder software packages, navigation and a high level understanding of the system dynamics which dictate outcome/performance

Job experience

• 10 years’ experience in Supply Chain management, inventory management, preferably supply and/or demand planning with 5 years at the Senior Management level
• A minimum of 5 years managing a team
• Proven track record of positions involved in influencing key stakeholders
• 5 Years functional experience - Forecasting and Replenishment
• Direct experience using inventory management planning systems and processes
• Strategic leadership experience applying business and financial skills and knowledge to solve problems and influence decision making

Desirable

• Supply chain experience in both planning and distribution in the Retail / FMCG industry

Education Essential Bachelor’s degree in supply chain management, Logistics, Operations research related field Desirable Masters or Post Graduate level degree: Supply Chain Management or related fields an advantage

Essential Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Relating and Networking
• Persuading and Influencing
• Applying Expertise and Technology
• Analysing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Formulating Strategies and Concepts
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking